Residential Operations Manager

**Reference Number**
- 43653

**Position Title**
- Residential Operations Manager

**Employment Type**
- Permanent Full Time

**Entity**
- Metro North

**Location**
- Kallangur Pilgrim Aged Care Facility, Kenmore Aged Care Facility, Lawnton Pine Woods Aged Care Facility, Redcliffe Aged Care Facility, Rothwell Nazarene Aged Care Facility

**Enterprise agreement**
- Salaried - Position Level 8

**Roles Available**
- 1

**Hours per fortnight**
- 76

**Position Summary**

**Residential Operations Manager| Blue Care**
- **Employment Term**: Permanent Full-time
- **Location**:Working across our South East Queensland North (SEQ North) region spanning North Brisbane, Sunshine Coast and Gympie (base site is optional, however travel is required regardless of base site)**:

- **Remuneration**:Competitive salary package (vehicle or vehicle allowance) + 10.5 % Super + Not for Profit Salary Packaging
- We're seeking an experienced and dynamic _
**_Senior Aged Care leader_**:

- to support our services in the role of _
**_Residential Operations Manager_**:

- . A _
**_newly created role_**:

- for our _
**_SEQ North region._**

Reporting into our Regional Blue Care Leadership team, you will lead the regions residential services, working in collaboration with the Residential Partner and site managers. Your role will support day-to-day operations, coaching and supporting managers in roster and workforce management, occupancy, cost management, administration, quality and compliance and other management processes and responsibilities.- Working alongside your regional General Manager, you will drive your services clinical capability, leveraging our leadership and learning and development frameworks and investing in workforce retention activities. You’ll support your leaders in achieving residential KPI’s, identifying trends and driving operational excellence through initiatives aligned to Blue Care’s organisational strategy.
- A key leadership role, you will build accountability through your mentorship, cementing our residential structure and influencing the success of your service group. This role will be based in any of the residential centres in the
Region. The successful applicant will be travelling within the region to ensure connection and engagement with all site leaders.**You’ll present with**:

- Strong understanding and knowledge of residential aged care and associated regulations
- Solid understanding and knowledge of government funding requirements and guidelines in an Aged Care services environment
- Demonstrated senior leadership experience with multiple direct reports, preferably in a multi-site structure
- Sound people management experience, and a demonstrated understanding and implementation of coaching and performance management principles.
- Ability to access, analyse and report on financial outcomes attached to each facility.
- Able to prepare well researched, clearly presented reports and submissions as necessary.
- High level of business acumen and demonstrated experience in meeting both financial and non-financial targets
- Comprehensive interpersonal skills to support clear and accurate communication with internal and external customers
- Ability to work within a team environment whilst maintaining individual responsibility for specific functions and tasks
- Time management and ability to prioritise and meet deadlines
- Flexible, professional approach to functions and environment
- Current Australian Driver’s License

**Supporting you to support others.**

We’ve been caring for Queenslander’s for over 65 years. Whether we’re on the road, in people’s homes or in our centres, everything our dedicated team of more than 8,000 people do is built on enabling independence, choice and freedom. We’re proudly not-for-profit and offer you:
- Access to salary packaging & meal and entertainment benefits - access up to $15,900 per year tax free as well as up to $2,650 of your pre-tax income to pay for meal and entertainment benefits
- Flexible work arrangements to support work-life balance
- Employee assistance, health & wellness programs
- Values-based culture & rewards and recognition
- Ongoing learning & development
- Discounts on private health funds, retail and accommodation deals and discounted hospital admissions in our UnitingCare Hospitals

**Ready to work together**:
- We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety._
- Through our values UnitingCare are proud of our team’s diversity, we believe in the strength of a diverse and inclusive workforce to help us achieve the best outcomes for the communities in which we operate and serve._
- Please Note: To ensure the health and safety of our people, and the clients, residents, patients and people we serve at UnitingCare