Customer Sales and Service Consultant

3 days ago


Hurstville, Australia IAG Full time

We’re ready for you Join the largest general insurance group in Australia and New Zealand as a Customer Sales and Service Consultant.

**Your Role**

We have multiple opportunities for Customer **Sales and Service Consultants** to join our NRMA Insurance team. You’ll be the first point of contact for our customers and will assist in the growth of our core business by actively promoting Insurance products and the benefits of those products.

Additionally, you’ll provide quotes and facilitate new business sales, ensuring every interaction delivers an exceptional customer experience. On average, you can expect to handle between 20-30 calls per day, depending on the nature of the enquiries.

The starting date for these positions will be 11th April 2025 with your IAG journey commencing with a comprehensive, 9-week induction (fully paid). Please note full commitment to the training period is essential and we will support with future career progression.

**On Offer**

Joining IAG you’ll have access to:

- Boosted superannuation with 13% as standard
- Up to 50% off personal insurance, including home and motor insurance
- 5 myLeave days per year on top of annual leave
- Work from home and many more flexibility options with myFlex
- A certified Family Inclusive WorkplaceTM
- Compassionate leave including Sorry Business, early pregnancy loss, and extended family bereavement
- Discounts on every day and special occasion items

**About You**
- Previous customer experience, for example, sales, hospitality, retail, and/or others
- Ability to adapt and operate new technology and computer systems
- Well-developed rapport building, active listening, and effective communication skills
- Expertise to effectively manage challenging customer conversations and resolve complaints
- Demonstrate resilience in a complex environment and adaptable to change
- Dedicated to achieving exceptional results while fostering a collaborative team environment

**About Us**

NRMA Insurance has been protecting what matters for 100 years. Part of Insurance Australia Group (known as IAG), we’re proud to be one of Australia’s largest and most iconic brands.

We’re part of the largest general insurance group in Australia and New Zealand. Together our family of brands turns the IAG purpose of making your world a safer place into action by helping, supporting ambitions and making insurance accessible.

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day. We celebrate all viewpoints shaped by life experiences and culture and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.

**Job Types**: Full-time, Permanent

**Benefits**:

- Employee discount
- Maternity leave
- Parental leave
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday
- Shift work
- Weekend availability

Work Location: Hybrid remote in Hurstville NSW 2220

Expected Start Date: 11/04/2025



  • Hurstville, Australia Medibank Full time

    **Will you actively create a healthier future for tomorrow?** At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community. We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for...


  • Hurstville, Australia Insurance Australia Group Full time

    **The Role** We are expanding our highly successful Sales & Service Team and invite motivated and engaged people to join us as Sales & Retention Consultants in a fulltime capacity. Our consultants are nurtured to become genuine insurance experts. As our first point of contact for new customers and trusted custodian of existing Motor, Home and CTP...

  • Sales Consultant

    2 weeks ago


    Hurstville, Australia Wellness Department Full time

    (SALES GUN WANTED!) About the role: This role requires a strong Sales focus and a passion to change peoples lives. You will need to be self-motivated and pass your passion for fitness on to our members to help them achieve their goals. You'll need to be prepared to work when most people are not working, evening till 9pm and weekends. The role offers great...


  • Hurstville, Australia RSEA Full time $60,000 - $80,000 per year

    Customer Service Officer About Us RSEA Safety is Australia's leading independent omni-channel provider in the safety market, with approximately 1,000 dedicated employees nationwide. Founded in 2000, we've grown into a national presence with 89 retail superstores, 6 hire depots, 5 distribution centers, 16 embroidery facilities, and a comprehensive e-commerce...

  • Sales Consultant

    6 days ago


    Hurstville, Australia ICC Group Full time

    **We are growing! We are looking for someone with a special passion for sales and events to join our team!** **About the role**: - Act as the primary contact when it comes to enquiries within your scope. - Creating customised proposals and packages for corporate and social clients. - Negotiating package terms and inclusions. - Innovate to enhance the...


  • Hurstville, Australia Wellness Department Full time

    Exciting Opportunity Alert! Join Our Membership Sales Team in Hurstville, NSW! Are you ready to ignite your career with a passion for sales and fitness? Wellness Department has opened it's newest location in the vibrant heart of Hurstville, and we're on the lookout for enthusiastic go-getters to join our Sales Team! **About the Role**: As a Membership...


  • Hurstville, Australia Wellness Department Full time

    Exciting Opportunity Alert! Join Our Membership Sales Team in Hurstville, NSW! Are you ready to ignite your career with a passion for sales and fitness? Wellness Department has opened it's newest location in the vibrant heart of Hurstville, and we're on the lookout for enthusiastic go-getters to join our Sales Team! **About the Role**: As a Membership...


  • Hurstville, Australia St.George Full time

    **Permanent part-time opportunity available at St George’s Hurstville branch**: - **Genuine opportunity to begin a long-lasting career**: - **Welcome to a culture that celebrates who you are and what you bring**: - **35 Hours per week: across Mon, Tue, Wed, Fri and Sat** Create your best future and join St George as a **Customer Service Advisor at our...


  • Hurstville, Australia Anytime Fitness Full time

    Join one of Australia's Fastest Growing Health and Fitness Chain's. **Anytime Fitness Hurstville, Blakehurst, Campsie and Belmore** is currently seeking Member Consultants to help grow our clubs. This excellent opportunity is now available for an enthusiastic, motivated and driven professional to join our team. **The purpose of your role **as our Member...

  • Sales Consultant

    1 week ago


    Hurstville, Australia Wellness Department Full time

    **WELLNESS DEPARTMENT** **Wellness Department believes that fitness is an essential part of everyday life. Providing inclusivity to people from all walks of life, we encourage everyone to begin their fitness journey and ‘Change Yourself From Now’. An amazing work experience with the potential for great career progression. We are passionate about all...