Customer Service Officer

2 days ago

Geelong, Australia Ausreo Full time

**Introduction**:
Ausreo is Australia's leading independent manufacturer and supplier of concrete reinforcing products to the building and construction industry. We support and encourage our business partners to Build with Confidence and create value for our people, customers and shareholders. We are known for:
Our agility to provide superior service and support to our customers through our extensive Service Centre Network; and
Being at the forefront of innovative steel reinforcement solutions and technology.
Ausreo is committed to providing an inclusive and collaborative environment for our employees. Our aim is to ensure our people are engaged, motivated and prepared with the skills, knowledge and capabilities necessary to deliver company goals and expectations. This is evidenced in our mission to:
Ensure the health, safety and wellbeing of our employees is at the forefront of all business decisions and reflects Ausreo’s Safety First’ culture;
Embrace the strengths and differences of our people and build a workforce that reflects the diversity of the communities we serve.
**Description**:
We have an exciting opportunity for a Customer Services Officer to join our team in Geelong reporting to the Trade Service Centre Manager.
As a key member of the team, you will thrive in an environment where service, sales and customer solutions are paramount. This role will see you as the face of our company and enjoying being part of the local community. Your day will be varied as you will be involved in sales and enquiries, merchandising, liaising with customers and suppliers.
- Providing excellence in customer service and the customer journey
- Welcome new and existing customers into our showrooms
- Actively promoting Ausreo’s products to generate sales
- Merchandising and Stock Replenishment
- Process sale orders, generate quotations, engage with e-commerce and social media
- Service Centre and office management
- Stock control in the warehouse
- Coordinating production with factory staff
- Coordinating logistics i.e. transport and deliveries
- Effectively communicating with all stakeholders and dealing with difficult customers effectively
- General administration duties

To Be Successful
- Strong communication skills both verbal and written
- Previous experience in a retail, hardware, trade type environment will be highly regarded, steel industry experience will be highly regarded but not essential
- Face to face selling and entrepreneurial spirit
- Highly organised, great at multi-tasking and strong attention to detail
- Strong computer skills and ability to pick up new systems quickly
- Thrives in a team environment but can also work independently
- Good ability to work under pressure
- Driver’s license essential

If you have a welcoming approach, show high initiative and provide our customers with a unique experience; then this is the role for you.
It is an exciting time to be part of the Ausreo family with opportunities for career development and progression.
To submit your resume, please click the ‘Apply’ button.

  • Customer Service Officer

    7 days ago

    Geelong, Australia AMA Group Non-Drive Full time

    Permanent position. Monday to Friday-get back your weekends - South Geelong location, ample street parking - Welcoming team and supportive environment South City Panels, South Geelong is a spacious workshop, specialising in small, medium and large repairs. Our solid team of 17 work together in our modern, well-equipped workshop - including 2 spray booths...

  • Customer Service Officer

    2 days ago

    Geelong, Australia AMA Collision Full time

    2024 Bodyshop Award Winner - Best Workplace (MSO) - Permanent position, Monday to Friday - no weekends! - Welcoming team, modern technology South City Panels, South Geelong is a spacious workshop, specialising in small, medium and large repairs. Our solid team of 17 work together in our modern, well-equipped workshop - including 2 spray booths with...

  • Customer Service Officer

    2 weeks ago

    Geelong, Australia AMA Group Non-Drive Full time

    Permanent Part-Time opportunity. Day Shift - South Geelong location, ample street parking - Welcoming team and supportive environment South City Panels, South Geelong is a spacious workshop, specialising in small, medium and large repairs. Our solid team of 17 work together in our modern, well-equipped workshop - including 2 spray booths with extractors and...

  • Retail Customer Service Officer

    2 weeks ago

    Geelong, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Customer Service Team Member

    5 days ago

    Geelong, Australia APCO Service Stations Full time

    **Part time opportunity** **About APCO** Everyone loves to support a local business and APCO is exactly that. Established in the late 1970's in Victoria, APCO is an Australian owned, independent petrol and convenience retailer with strong core family values and exceptional customer service at the heart of what we do. With 25 stores across Victoria and NSW,...

  • Customer Service Officer

    2 weeks ago

    North Geelong, Australia AMA Collision Full time

    2024 Bodyshop Award Winner - Best Workplace MSO - Grow your customer service skills with our great team in the automotive sector - Join an industry leader and national company Soldani Bros offers a welcoming, easy-going team environment and modern facilities: including two spray booths, Car-O-Liner 3D measuring system and Pro Spot i5 Smart Spot Welder. The...

  • Customer Service Officer

    2 weeks ago

    North Geelong, Victoria, Australia AMA Collision Full time $60,000 - $80,000 per year

    Soldani Bros offers a welcoming, easy-going team environment and modern facilities: including two spray booths, Car-O-Liner 3D measuring system and Pro Spot i5 Smart Spot Welder.The supportive and welcoming team of 18 complete high-quality work on small to medium repairs and provide friendly customer service.The site is easy to reach — just off the bottom...

  • Customer Service Officer Winchelsea, Anglesea

    1 day ago

    Geelong, Australia Bendigo & Adelaide Bank Full time

    Do more, dream more, become more. Welcome to Bendigo. About the role As Customer Service Officer, you will be the face of the branch. Historically referred to as Bank Teller, our Customer Service Officers are leading the way with our unique philosophy. You will be given the support you need to do what you do best - listening to customers and using your...

  • Customer Service Officer

    1 day ago

    Geelong, Australia Gateways Support Services Full time

    Immediate start in Geelong North - Part-time (3 days/week) - 3 Months contract - Supportive and enthusiastic team and environment **About us** Our staff are made up of mountain riders, comedians, skiers, surfers, video game superstars, movie buffs, Musicians, Single people, married people, cat people and dog people and moreyou will find that all people at...

  • Scheduler / Customer Service Officer (Traffic

    2 weeks ago

    Geelong, Australia Go Traffic Full time

    **GO TRAFFIC** **Traffic Management Customer Service Delivery Officer** Support service delivery with a variety of clients across Victoria. - Fulltime permanent position - Ongoing training and development opportunities - Fast paced and customer focused environment **About the Company** **Go Traffic provide safe traffic management solutions with integrity...