Customer Service Officer

3 days ago

Geelong, Australia AMA Group Non-Drive Full time

Permanent Part-Time opportunity. Day Shift
- South Geelong location, ample street parking
- Welcoming team and supportive environment

South City Panels, South Geelong is a spacious workshop, specialising in small, medium and large repairs. Our solid team of 17 work together in our modern, well-equipped workshop - including 2 spray booths with extractors and Car-O-Liner 3D measuring system. There is plenty of off-street parking and flexible work hours available.

**The Opportunity**:
We have an exciting opportunity for a Part-Time Customer Service Officer to join the team at South City Panels, South Geelong.

Permanent part-time position working Monday 8am-1pm, Wednesday 12pm-5pm and Friday 8am-1pm. 15 hours per week.

**Role responsibilities**:

- Ensuring the environment is always customer friendly
- Greeting customers on arrival.
- Keeping our customers informed about the repair process and anticipated completion dates for their vehicles
- Contacting customer to ensure that they are satisfied with the AMA experience
- Supporting management with inventory (parts, paint, consumables etc)
- Liaise with insurance providers regarding claims/repairs

**Does this sound like you?**
- Proven experience within a Customer Service position
- Highly professional and personable with strong relationship building skills
- Strong systems experience and competent computer abilities
- Excellent verbal and written communication skills
- Ability to meet strict deadlines
- Able to work effectively and collaboratively with the team

**Benefits**
- Reward & recognition
- Career development and training
- Referral bonus for recommending a friend to work with us
- Discounts on parts and tools
- Uniforms
- 24/7 professional counselling for Team members and their immediate families
- Free shares in AMA Group, the only dedicated collision repair business on the ASX

We know that sometimes people need non-standard work hours, and would be happy to discuss the options available in this role, or similar roles across our business.
- We champion our Team, because it’s our people that set us apart and drive our business' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers. _

**_ No matter who you are, if you have the drive and talent to progress, when you’re part of our Team, you’re going places - APPLY NOW._**

Video

  • Customer Service Officer

    1 week ago

    Geelong, Victoria, Australia Hays Full time $50,000 - $70,000 per year

    Join a collaborative and supportive team in a dynamic, Australian-made global business Are you a confident and energetic customer service professional who thrives in a fast-paced environment? This is your opportunity to be the face of a well-established, family-owned company that values teamwork, honest communication, and celebrating success. Your new...

  • Customer Service Officer

    7 days ago

    Geelong, Victoria, Australia Ausreo Full time $60,000 - $90,000 per year

    Introduction:Ausreo is Australia's leading independent manufacturer and supplier of concrete reinforcing products to the building and construction industry. We support and encourage our business partners to Build with Confidence and create value for our people, customers and shareholders. We are known for:Our agility to provide superior service and support...

  • Retail Customer Service Officer

    2 days ago

    Geelong, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Customer Service Team Member

    1 week ago

    Geelong, Victoria, Australia APCO Service Stations Full time $45,000 - $60,000 per year

    About APCOEveryone loves to support a local business and APCO is exactly that. Established in the late 1970's in Victoria, APCO is an Australian owned, independent petrol and convenience retailer with strong core family values and exceptional customer service at the heart of what we do. With 25 stores across Victoria and NSW, APCO is leading the way in...

  • Customer Service Officer

    2 weeks ago

    Geelong, Australia Ausreo Full time

    **Introduction**: Ausreo is Australia's leading independent manufacturer and supplier of concrete reinforcing products to the building and construction industry. We support and encourage our business partners to Build with Confidence and create value for our people, customers and shareholders. We are known for: Our agility to provide superior service and...

  • Customer Service Team Member

    1 week ago

    Geelong, Victoria, Australia APCO Service Stations Full time $45,000 - $60,000 per year

    Everyone loves to support a local business and APCO is exactly that. Established in the late 1970's in Victoria, APCO is an Australian owned, independent petrol and convenience retailer with strong core family values and exceptional customer service at the heart of what we do. with 25 sites across Victoria and NSW, APCO is leading the way in convenience...

  • Customer Service Officer

    2 days ago

    North Geelong, Australia AMA Collision Full time

    2024 Bodyshop Award Winner - Best Workplace MSO - Grow your customer service skills with our great team in the automotive sector - Join an industry leader and national company Soldani Bros offers a welcoming, easy-going team environment and modern facilities: including two spray booths, Car-O-Liner 3D measuring system and Pro Spot i5 Smart Spot Welder. The...

  • Customer Service Officer

    1 day ago

    North Geelong, Victoria, Australia AMA Collision Full time $60,000 - $80,000 per year

    Soldani Bros offers a welcoming, easy-going team environment and modern facilities: including two spray booths, Car-O-Liner 3D measuring system and Pro Spot i5 Smart Spot Welder.The supportive and welcoming team of 18 complete high-quality work on small to medium repairs and provide friendly customer service.The site is easy to reach — just off the bottom...

  • Scheduler / Customer Service Officer (Traffic

    2 days ago

    Geelong, Australia Go Traffic Full time

    **GO TRAFFIC** **Traffic Management Customer Service Delivery Officer** Support service delivery with a variety of clients across Victoria. - Fulltime permanent position - Ongoing training and development opportunities - Fast paced and customer focused environment **About the Company** **Go Traffic provide safe traffic management solutions with integrity...

  • Customer Service Team Member

    3 days ago

    Geelong, Australia APCO Service Stations Full time

    Everyone loves to support a local business and APCO is exactly that. Established in the late 1970's in Victoria, APCO is an Australian owned, independent petrol and convenience retailer with strong core family values and exceptional customer service at the heart of what we do. with 25 sites across Victoria and NSW, APCO is leading the way in convenience...