Customer Relationship Specialist

5 days ago

Sydney, Australia Complete Credit Solutions Full time

Long term career opportunities
- Professional development and support
- Based in our Parramatta or Hurstville office

Have a knack for thinking outside the box? Love helping customers and want to start the New Year with a rewarding and challenging role? If so, please keep reading

Complete Credit Solutions' (CCS) mission is to provide better financial outcomes to our customers through flexible payment solutions. Established in 2012 by our Co-Founders, Complete Credit Solutions is an Australian-owned and operated business specialising in the acquisition and servicing of consumer debts, including credit cards, personal loans, and car finance.

With huge growth plans, we are now seeking like-minded individuals to join our team as a Customer Relationship Specialist, working in our Parramatta or Hurstville location.

**As a Customer Relationship Specialist (CRS), your role will entail**:

- Managing your own portfolio of accounts
- Locate and establish contact with our customers, building rapport and ensuring we are compliant with relevant acts/guidelines
- Investigative searches, bring out your inner private investigator
- Skip trace to locate and contact customer
- Strategising and negotiating positive outcomes for all parties

**The perks and benefits**:

- No prior experience needed, we will provide all training and support along the way (including three weeks PAID training)
- Full time or part time options available (must attend FT training in Parramatta Head Office)
- Work life balance - WFH options as you gain experience
- Parramatta or Hurstville location close to all public transport, parking, shops, cafes and dining precincts
- Internal Seniors Pathway career progression - we look to promote internally first every time
- A competitive base salary, uncapped monthly bonuses, paid quarterly bonuses - HUGE earning potential
- A performance-reward based culture - award celebrations and team outings to recognise achievements
- Join a rapidly growing business, with three high performing teams in Parramatta, Hurstville and Gosford
- Great work culture, working alongside a high achieving, diverse and fun team
- Join a company that values wellness Access to 24/7 massage chairs, fresh fruit, weekly onsite pilates and yoga classes, prayer and reflection rooms and more
- Smart casual dress code

**About you**:

- The ability to work in a high-volume call centre environment in both an inbound and outbound setting
- Previous experience in financial services, banking and/or call centre roles are highly regarded
- Results driven and motivated to achieve targets
- Computer literacy skills
- Excellent verbal and written communication skills
- Enjoys problem-solving, lateral thinking and thinking ‘outside the box’
- Need to be determined, driven and motivated to succeed
- Inquisitive and enjoy investigating, building rapport and negotiating
- Being open, honest and having a strong work ethic
- Ability to always remain professional, respectful, and cooperative
- Comfortable learning new systems and ways of working

**Essential Criteria**
- Must be available to attend a 3-week in-house PAID on the job training induction full time Monday - Friday 8.30am - 5.00pm in our Parramatta office
- Work hours: Monday to Friday 8:30am-5pm for full time or part time minimum 3 days per week equivalent
- As part of the CCS Recruitment process, successful applicants will be required to complete a National Police Criminal History Check before they receive an employment offer._

Call us on 02 8898 0176 if you have any questions.

  • Relationship Executive

    4 weeks ago

    Sydney, New South Wales, Australia BOQ Specialist Group Full time

    About the Role Are you ready to take ownership of your own portfolio and grow it from the ground up? BOQ Specialist is seeking a motivated and experienced Relationship Executive to join our Sydney team.This is a unique opportunity to build and manage a diversified client base, with the support of a dedicated analyst, in a role that blends strategic business...

  • Relationship Executive

    4 weeks ago

    Sydney, New South Wales, Australia BOQ Specialist Group Full time

    About the RoleAre you ready to take ownership of your own portfolio and grow it from the ground up? BOQ Specialist is seeking a motivated and experienced Relationship Executive to join our Sydney team. This is a unique opportunity to build and manage a diversified client base, with the support of a dedicated analyst, in a role that blends strategic business...

  • Customer Relationship Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Betterway Financial Solutions Pty Ltd Full time $45,000 - $65,000 per year

    Are you ready to make a meaningful impact while building your career?Whether you're starting fresh or looking for a career change, this is your chance to join a supportive and rewarding work environment with clear pathways for progression.About UsFounded in 2022, we're a modern, customer-first business that's redefining how debt collection is done. We focus...

  • Relationship Executive

    3 weeks ago

    Sydney, Australia BOQ Specialist Group Full time

    About the Role Are you ready to take ownership of your own portfolio and grow it from the ground up? BOQ Specialist is seeking a motivated and experienced Relationship Executive to join our Sydney team. This is a unique opportunity to build and manage a diversified client base, with the support of a dedicated analyst, in a role that blends strategic...

  • Specialist - Bequest Relationships

    5 days ago

    Sydney, Australia Australia Red Cross Full time

    Permanent, full time position - Sydney based (flexible) - hybrid working arrangement - Support valuable revenue streams for the World’s largest Humanitarian movement About Red Cross Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity. Our...

  • Workforce Relationship Specialist

    3 days ago

    Sydney, Australia CXC Global Full time

    **Introduction**: About CXC CXC have been operating in the contingent workforce management industry since 1992. Today, CXC continues to lead the way by enabling both corporations and individual consultants to adapt to today's high-performance work environment. Our team comes from a diverse mix of backgrounds, experiences, and industries. The common bond...

  • Supplier Relationship Specialist

    2 weeks ago

    Sydney, Australia Perigon Group Full time

    $80k + Super + Bonus - Inner Southern Suburb of Sydney - WFH Flexibility after six month training Seeking a KPI driven supplier relationship specialist to handle contractor agreements for Global Travel Group. - **$80k + Super + Bonus**: - **Inner Southern Suburb of Sydney**: - **WFH Flexibility after six month training period** Are you passionate about...

  • Customer Engagement Specialist

    1 day ago

    Sydney, Australia TransGrid Full time

    Collaborative and supportive team environment - Access to corporate discounts | EAP | Fitness Passport - _2 permanent and 1 maternity leave cover vacancies_ **The Opportunity** A fantastic opportunity to join the Customer Relations team within Transgrid and be responsible for managing customers through the lifecycle of their connection to Transgrid’s...

  • Relationship Manager/relationship Director

    3 days ago

    Sydney, Australia St.George Full time

    St.George Property Team is a Pure Property Vertical & is a significant contributor to the performance of St.George Business Bank. We support commercial property investors and developers across all sectors throughout New South Wales. - Specialist Property Development and Investment portfolio - Relationship Manager or Relationship Director opening (dependent...

  • Manager Vendor Relationships

    1 week ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Manager Vendor Relationships** **Clerk Grade**: 11/12 **Employmen**t**Type**: Ongoing - fulltime **Salary**:starting from $145,378 + Super **Closing Date: Monday 5th May, 2025 [9:59am]** This role sits within the NSW Fair Trading Division in the Digital team. **Abou**t the team** NSW Fair Trading (FT) is responsible for the administration of property...