Service Supervisor

2 weeks ago

Clayton, Australia Rexroth Full time

**Company Description**

We have an opportunity available within our service department at our newly created facility in Clayton branch, VIC. Looking for an experienced External Service Supervisor who can plan, coordinate and control the activities of the Service team to maintain Customer Satisfaction and meet the organisational and operational targets. This role will suit a team player who enjoys working in a busy and fast-paced environment. Reporting to the Service Manager, the successful applicant will be responsible for:
**Position Tasks**:

- Ensuring all HSE procedures are followed, and all incidents are reported accordingly.
- Quote, Coordinate & Oversee all Field Service activities
- Service Sales (drive existing strategies, visit customers, sell service products like maintenance contracts etc.)
- Ensure Target for Turnover is achieved within your team
- Quality (Lead time, NCR, customer feedback, Quality action list, Calibration, testing and tagging, certification, tool listings, etc.)
- Ensure Employee Training (competence management) is up to date
- Supervise employees, contractors and visitors as required from HSE and Quality perspective

**Qualifications** Requirements**:

- Australian Permanent Resident or Australian Citizen
- Mechanical Trade certificate with minimum 5 years post-trade experience
- Able to demonstrate a high-level technical knowledge of major hydraulic components
- Previous experience in hydraulic component repair
- Excellent communication, interpersonal and organisation skills
- Effective teamwork skills and attention to detail

**Additional Information** The benefits of working at Bosch**:
We recognise that our employees are our greatest asset. Through the diversity of our business and commitment to personal and career development, we can provide you a new and exciting opportunity so you can achieve your full potential.

We offer our employees:

- Excellent hourly rate, benefits and overtime pay - Permanent position
- Company Vehicle
- Company laptop, and mobile phone.
- Exciting, challenging and rewarding position with a market leading company
- Excellent working conditions
- Good team environment with a strong company culture and values
- Diverse and exciting career opportunities, both local and international.
- Staff discounts on Bosch and affiliated-brand products.
- Company social events and BBQ's.

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