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Change Analyst
2 weeks ago
Contract until EOFY + extension
- $550 per day + SUPER
- WFH/NSW office locations
**$550 per day + SUP | Various locations across NSW | WFH flexibility**
**Role overview**:
Looking for a Change Analyst to join an exciting, long-term project that will affect the business departments across the whole of NSW. This Analyst will be responsible for identifying the impacts resulting from changes to people, processes, systems, and culture; the development and delivery of key documentation to support; and the successful implementation of change activities resulting from that analysis. This role will support the Workforce Services team in ensuring the overall change management implementation is aligned with the business'' policies, providing adequate support and input through the implementation of change.
**Duties**:
- Plan and lead the facilitation of change impact discussions with the business' stakeholders to identify and quantify impacts, risks and issues.
- Provide input and insights into change planning to ensure change management approaches align with the business' Policy.
- Document change impact assessment outcomes, to determine the scale of change and associated business readiness activities required for successful change.
- Represent the findings of change impact analysis in planning discussions with the Enterprise/Program/Change Management team in order to shape program deliverables.
- Support the development of training plans, implementation plans and deployment of both.
- Coordinate and track the monitoring of actions arising from change impact assessment.
- Provide input, document requirements, test and support the delivery of training programs in order to deliver change solutions that measurably impact the change.
- Place the customer at the centre of all decision making.
- Work with the Change Lead to develop and review meaningful performance development and review plans.
- Understanding the impacts of change when the current state may vary across the Enterprise including all location of the business.
- Developing business readiness, implementation and support models in close conjunction with stakeholders to reduce business disruption, increase take-up and protect the customer experience.
- Driving consistency and transparency throughout change management processes and documents to ensure alignment across the change framework.
- Working within complex stakeholder landscapes and responding in a flexible and agile way to changing timelines and requirements.
- Maintaining strong personal links and networks across the business.
- Change professional of 2 + years
- **Experience in IT/systems implementation or expansion HIGHLY DESIRABLE**:
- **HR systems HIGHLY DESIRABLE**:
- **ServiceNow experience is a shoe-in**:
- Experience in impact assessments, implantation planning, mining insights and analysis for medium/large scale change programs involving multiple business units.
- Ability to extract and analyse data and provide sound recommendations and advice.
- Ability to engage and build rapport with stakeholders
If this sounds like you - PLEASE APPLY :)
**Petra Korkaew**
Senior Recruitment Consultant
Suite 3, Level 10, 65 Berry Street, North Sydney, 2060
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