Change Analyst

We are hiring for a Change Analyst
- Hybrid work environment
- Max term contract until June 2027
- Play an important part shaping the future of our iconic Australian institution
- Critical role as a member of the Change Management team for the Payments Operations Program

About the business/role/team

This is a unique opportunity for you to work with the Reserve Bank’s payments team that owns and operates RITS, Australia's real-time gross settlement system, which moves around $280 billion dollars between financial institutions each day and ultimately settles all non-cash payments in Australia. You will be joining the Payments Operations Program, which is a multi-year program to implement a range of business operations, technology and knowledge management improvements for teams and systems supporting RITS.

In the Payments Operations Program, you will work with both business and IT departments, which manage RITS to promote the public interest by ensuring the reliable, safe and efficient functioning of critical national infrastructure, which is essential to support the day-to-day business of the Australian economy.

About the role

As part of the Enterprise Change Practice, the Change Analyst will be responsible for developing and executing Change Management, Impact Assessments and Engagement and Communications plans in support of a large-scale transformation initiative.

Part of a large project team, and supported by two Change Managers and a Senior Change Manager, the Change Analyst will be working with the team to identify key stakeholders and support stakeholder engagement, assist in developing Change Plans and driving change workshops to identify and understand change impacts.

Being part of this program will allow you work on an end-to-end Change Program, across Business and Technology streams, allowing a great opportunity to really impact the change.

What you will bring to the role

As a seasoned Change Analyst with 2-3 years in a change role, you will bring:

- Demonstrated experience creating change strategies/plans
- Experience working through the change life cycle including conducting stakeholder analysis and engagement plans, performing change impact assessments and assessing the business readiness
- Experience in planning and executing change communications
- Excellent interpersonal skills and the ability to work with a range of stakeholders across the business
- Excellent communication skills including the ability to communicate complex messages in a simplified way

The work in on a transformation program and therefore prior experience on large-scale transformation projects would be highly advantageous.

Be More

Working for an organisation that truly makes a difference to the people of Australia, we can offer development and career opportunities in a collaborative environment that supports your growth, wellbeing and promotes flexibility. Your individual growth and success drives the RBA forward as an organisation. Be more means you can do more, for yourself and for Australia.

Why RBA?

The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking. We also issue Australia's banknotes and operate infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people. Made up of specialists across a wide range of fields, our people, values, and culture play a critical role in achieving our objectives. Striving to be Open & Dynamic, we consider and incorporate different perspectives, work across teams and are transparent with each other, whilst delivering quality together effectively and focusing on outcomes by prioritising, testing, learning, and refining as we go. Our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry and we treat one another with respect while promoting the public interest through our efforts. We know it is the growth and success of our people that drives the RBA forward. Come and make a bigger contribution while you build and develop your own skills too, because being more means you can do more, for yourself and for Australia.

Application Close:
September 25, 2025

.