Gelswim Customer Experience Officer

2 days ago

Caulfield, Australia Glen Eira City Council Full time

Glen Eira Leisure
- Casual
- Part-time
- Closing on: Jan 29 2025
- Add to favourites Favourite View favourites
- **Are you full of energy, enthusiasm, and prepared to embark on the next step?**
- **Do you have a passion for assisting others and customer service?**

**About the Role**

As a GELSwim Customer Experience Officer, your responsibilities will include conducting class assessments, promoting swim school memberships, facilitating new enrolments, addressing customer inquiries, resolving any issues that may arise, and conducting swim lessons when necessary.
- Experience in the delivery of high quality customer service.
- Experience in working with children in a learning environment.
- Well developed communication skills, with the confidence and ability to convey instructions to staff and information to patrons.
- Sound negotiation skills and the ability to diplomatically handle conflict both from staff and customers.
- Current Austswim Certificate of Swimming and Water Safety OR Swim Australia Teacher (SAT) OR LSV Swimming and Water Safety
- First Aid certificate with up to date CPR (or willing to obtain prior to employment)

**Important Information**
- Employee Working with Children Check
- New National Police Record Check
- Pre-employment medical assessment
- Evidence of right to work in Australia.

**How to apply**

Please attach your resume along with a short statement (no more than 500 words) that tells us about yourself, your skills and what you think you can bring to the role.

**_ Glen Eira City Council prides itself on being an equal opportunity employer and a child safe organisation. As a Council, we are committed to:_**
- **_Providing a diverse and inclusive workplace that values the safety and wellbeing of children and young people, as well as all our employees;_**:

- **_Reconciliation and supporting the Aboriginal and Torres Strait Islander aspirations._**

**_ We value the knowledge, skills and talents that all people can share with our workforce and community._**

**Glen Eira City Council prides itself on being an equal opportunity employer and a child safe organisation. As a Council, we are committed to**:

- **Providing a diverse and inclusive workplace that values the safety and wellbeing of children and young people, as well as all our employees.**:

- **Reconciliation and supporting the Aboriginal and Torres Strait Islander aspirations.**

**We value the knowledge, skills and talents that all people can share with our workforce and community.

  • Gelswim Team Leader

    1 week ago

    Caulfield, Australia Glen Eira City Council Full time

    Glen Eira Leisure - Full-time - Part-time - Closing on: Nov 21 2025 - Add to favourites Favourite View favourites - **Use your leadership and problem solving skills to drive the success of the Learn to Swim program.**: - **Lead a high performing team in a fun, inclusive and safety focused environment.**: - **$40.24 per hour + Superannuation.** **Key...

  • Swim Instructor

    6 days ago

    Caulfield, Australia Glen Eira City Council Full time

    Glen Eira Leisure - Casual - Part-time - Closing on: May 27 2025 - Add to favourites Favourite View favourites - **Part-time & casual positions available**: - **Ongoing professional development and support**: - **Afternoon and weekend availability a must.**: **Why Join Glen Eira Leisure?** - At Glen Eira Leisure we’re proud of the inclusive, supportive...

  • Customer Experience Agent

    2 weeks ago

    Caulfield, Victoria, Australia Glen Eira City Council Full time

    Customer ExperiencePart-timeClosing on: Oct Add to favourites Favourite View favouritesBe part of a small team that does BIG thingsProvide exceptional customer experience to the Glen Eira communityMultiple part time positions available$ $38.03 (dependent on experience) per hour + superannuationAbout the TeamOur Customer Experience team consists of...

  • Customer Experience Agent

    2 weeks ago

    Caulfield, Australia Glen Eira City Council Full time

    Customer Experience - Part-time - Closing on: Oct 26 2025 - Add to favourites Favourite View favourites - **Be part of a small team that does BIG things!**: - **Provide exceptional customer experience to the Glen Eira community**: - **Multiple part time positions available**: - **$35.55 - $38.03 (dependent on experience) per hour +...

  • Customer Experience Assistant Team Leader

    2 days ago

    Caulfield, Australia Glen Eira City Council Full time

    Glen Eira Leisure - Full-time - Closing on: Sep 15 2024 - Add to favourites Favourite View favourites - **Emerging leadership role during an exciting period of growth.**: - **Secondment opportunity until March 2025**: - **Annual salary equivalent: $70, 952.96 + Superannuation (pro rata for part time)** **Join the Glen Eira Leisure Team!** Are you ready to...

  • Team Leader Venue Experience

    4 days ago

    Caulfield, Australia Glen Eira City Council Full time

    Customer Experience - Full-time - Part-time - Closing on: Jul 27 2025 - Add to favourites Favourite View favourites - **Create memorable and positive experiences for our venue users**: - **Full-time or part-time, permanent position**: - **$94K - $103K per annum (dependent on experience) + superannuation** **About the Role** As the Team Leader Venues...

  • Member Experience Consultant

    1 week ago

    Caulfield, Australia Glen Eira City Council Full time

    Glen Eira Leisure - Part-time - Closing on: Feb 2 2025 - Add to favourites Favourite View favourites - **Fun and exciting team environment**: - **Looking for an initative driven individual with sales experience**: - **Permanent part time positions available.**: - **$30.51 per hour + super** **About the role** As a Member Experience Consultant, you will...

  • Membership Customer Service Assistant

    2 weeks ago

    Caulfield, Australia Melbourne Racing Club Full time

    The Melbourne Racing Club (MRC) is one of Australia's most prestigious Sports, Events and Property Development companies. As well as running elite horse racing at Caulfield, Ladbrokes Park (Sandown) and Mornington Racecourses, we own 13 pub venues under the Pegasus Leisure Group (PLG), an emerging collection of owned events such as The Peninsula Picnic and...

  • Customer Service Officer

    2 weeks ago

    Caulfield North, Australia Benetas Full time

    **Administration Assistant** - Leading not-for-profit, values based organisation - Supportive team environment and salary packaging benefits, based in Caufield North - Full Time Permanent Position **What YOU do matters!** Do YOU have a flair for Aged Care? If so, join our Residential Services team at **Lovell House**.** You’ll be part of a diverse,...

  • Membership Services Officer

    4 days ago

    Caulfield, Australia Genesis Caulfield Full time

    Earn commission for your results - Part-Time position available - Great career pathway with an entrepreneurial organisation Do you have a history of overachieving? Do you love the thrill of the chase? Do you do whatever it takes to achieve your goals? **About Genesis Fitness** With 24-hour access, 7 days a week, our national network of health clubs spans...