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Gelswim Team Leader

2 weeks ago

Caulfield, Australia Glen Eira City Council Full time

Glen Eira Leisure
- Full-time
- Part-time
- Closing on: Nov 21 2025
- Add to favourites Favourite View favourites
- **Use your leadership and problem solving skills to drive the success of the Learn to Swim program.**:

- **Lead a high performing team in a fun, inclusive and safety focused environment.**:

- **$40.24 per hour + Superannuation.**

**Key Responsibilities**

As GELSwim Team Leader, you'll leverage your proven leadership skills to inspire and manage a dynamic team, drive continuous growth and ensure the success of the Learn to Swim program at GESAC and Carnegie Memorial Swimming Pool.

This is a fantastic opportunity to showcase your expertise in staff development, customer service and program management, while leading by example in a fast-paced, customer focused environment. Key duties of the role include:

- Lead and develop the GELSwim team to deliver high quality aquatic programs, fostering a safe, inclusive and engaging environment.
- Maintain service excellence by ensuring compliance with policies, procedures and performance standards across both sites.
- Support the planning, delivery and promotion of Learn to Swim and Squad programs, contributing to marketing and community engagement.
- Manage staff rosters and respond to customer feedback to ensure smooth operations and consistently positive experiences.
- Contribute to business planning and budgeting, helping shape the future of aquatic services at Glen Eira Leisure.

**Roster requirements**

As part of this role, you will also be required to perform direct service as either a GELSwim Instructor or GELSwim Shift Supervisor. You will be rostered 1 day per week of direct service.

**About You**

You’re a strong communicator and approachable leader who thrives in a collaborative, customer focused environment. You’ll bring:

- Excellent communication skills and the ability to engage with diverse audiences.
- Strong interpersonal and leadership qualities that motivate and support your team.
- Proven ability to resolve issues and manage day-to-day challenges with confidence.
- A collaborative mindset and commitment to shared goals.
- Dedication to safety and service excellence.

**Qualifications and Experience**
- Proven leadership experience and achievement in the leisure industry and/or relevant tertiary qualifications.
- Demonstrated experience in a customer service focused role.
- First Aid and CPR qualifications
- Austswim Certificate of Swimming and Water Safety
- Austswim Extension Certificates (Desirable)

**Why Work with Us?**

At GEL, you will join a vibrant team committed to improving the health and wellbeing of our community. We offer:

- A supportive and energetic workplace culture.
- Varied tasks with exposure to multiple departments.
- Competitive pay rate and opportunities for additional hours during peak periods.
- Staff benefits and access to our state-of-the-art facilities.
- Professional development and ongoing training opportunities.

**How to Apply**

**Click ‘Apply’ to submit**:

- Your resume
- A short cover letter (no more than one page) telling us about you, your experience and what excites you about this role.

Closing date: 11.55pm on Friday 21st of November 2025

**Pre-employment checks**
- Providing an Employee Working with Children Check.
- Completing a new National Police Record Check.
- Undergoing Pre-employment medical assessment.
- Providing evidence of right to work in Australia.
- Glen Eira City Council prides itself on being an equal opportunity employer and a child safe organisation. As a Council, we are committed to:_
- _Providing a diverse and inclusive workplace that values the safety and wellbeing of children and young people, as well as all our employees._
- _Reconciliation and supporting the Aboriginal and Torres Strait Islander aspirations._
- We value the knowledge, skills and talents that all people can share with our workforce and community._

**Glen Eira City Council prides itself on being an equal opportunity employer and a child safe organisation. As a Council, we are committed to**:

- **Providing a diverse and inclusive workplace that values the safety and wellbeing of children and young people, as well as all our employees.**:

- **Reconciliation and supporting the Aboriginal and Torres Strait Islander aspirations.**

**We value the knowledge, skills and talents that all people can share with our workforce and community.