Service Scheduler

1 week ago

Sydney Western Suburbs, Australia CP Personnel Full time

Our client is a leading supplier of mechatronic equipment and solutions to industry throughout Australia.

At this time we are looking to employ a well organised Scheduler to coordinate a team of Field Service Technicians and ensure that every Technician is fully equipped for each site visit. As the first respondent to incoming Service calls you will be pivotal to the efficient functioning of your Field Service team and overall client satisfaction experience.

On a daily basis your duties will include but not be limited to:

- Providing prompt and accurate responses to customer & technician calls.
- Updating customers in real time with any service delays or scheduled changes to visits and/or calls.
- Accurately logging new service calls and maintaining all jobs in the Service Management System.
- Ensuring that all jobs are allocated to a Service Technician, have job number assigned and are scheduled efficiently.
- Assigning and managing the movement of “Rental” equipment.
- Supporting the field service technicians with spare parts / inventory requests.
- Ad hoc functions including but not limited to stock movements and freight/dispatch of parts, projects support, etc as and when required.
- Previous experience in an industrial Scheduling or Service Coordinator role within a manufacturing or industrial technical services field.
- You are extremely well organised and can effectively manage multiple conflicting priorities whilst under pressure, yet retain a flexibility to “re-think” a situation when the dynamics change.
- You display strong customer service skills to both your internal and external customers.
- You are calm under pressure and possess a strong empathy with the client, yet still manage any unrealistic expectations and pressures imposed on you.
- You are good with technology and possess accurate data entry skills and an excellent attention to detail.
- You are well spoken, articulate and have strong literacy and numeracy skills.

In return for your efforts, you will be rewarded with a solid base salary, a first class working environment, stable employment and the opportunity to work with a truly progressive and well resourced business.

**_Please quote job #10601 in all correspondence and communications_**.

  • Scheduling and Service Manager

    6 days ago

    Melbourne Western Suburbs, Australia CSG Talent Full time

    Scheduling and Service Manager - Manage a small team, help develop and bring the best out of them. - Ensure our customers get the best service - Encourage and promote a good working relationship with builders, sub contractors and suppliers We are seeking an experienced Scheduling and Service Manager from the Construction Industry. Ideally you would have...

  • Service and Scheduling Manager

    6 days ago

    Melbourne Western Suburbs, Australia CSG Talent Full time

    Scheduling and Service Manager - Manage a small team, help develop and bring the best out of them. - Ensure our customers get the best service - Encourage and promote a good working relationship with builders, subbies and suppliers We are seeking an experienced Scheduling and Service Manager from the Construction Industry. Ideally you would have experience...

  • Scheduler - Roofing

    1 week ago

    Sydney Western Suburbs, Australia Cross Check Australasia Pty Ltd Full time

    **Company Overview**: Our client is a leading Australian company specialising in high-quality roof repair and replacement services for residential, strata and commercial buildings. With a strong reputation for excellence, they are committed to delivering superior customer service and operational efficiency. **Position Overview**: We are seeking an...

  • Service Scheduler

    2 weeks ago

    Melbourne Northern Suburbs, Australia HAYS Full time

    Fantastic opportunity for a scheduler | Northern Suburbs | Great team environment with lot of supports ! **Your new company** *** A passionate service provider company is looking for their new superstar to join their team ! They pride themselves on providing a fantastic customer service, working with commercial sites only and on exciting projects all around...

  • Service Scheduler

    7 days ago

    Melbourne Eastern Suburbs, Australia HAYS Full time

    Service scheduler Position Immediately available | 75k + super on offer | Mulgrave location | Parking On site **Your new company** We are looking for a highly motivated and enthusiastic Service Coordinator to join a company in constant expansion located in Mulgrave. **Your new role** As a Service Coordinator, you will need to be the first point of...

  • Master Scheduler

    1 week ago

    Sydney Western Suburbs NSW, Australia NSW Department of Justice Full time $125,693 - $138,510 per year

    Master Scheduler Location Parramatta CBD Full time ongoing opportunity (35 hours per week) Salary from $125,693 to $138,510 pa. super and annual leave loading Diverse and inclusive organisation with generous leave entitlements including flex leave and access to Fitness Passport Your role We are seeking a Master Scheduler to play a pivotal role in...

  • Fire Service Scheduler

    1 week ago

    Melbourne Northern Suburbs, Australia HAYS Full time

    Fire service scheduler needed | Coburg | 75k + super on offer | Parking + Gym onsite | Excellent team culture A Passionate Fire service company is looking for a coordinator to join the team, Located in Coburg and offering 75k + super | Immediately available **Your new company** You will be working with one of the leading Fire service protection companies,...

  • Service Scheduler

    1 week ago

    Sydney, New South Wales, Australia Pulford Air & Gas Full time $60,000 - $80,000 per year

    Service Scheduler – Join a Global Leader in Compressed Air Solutions Notting Hill VIC 3168, Brendale QLD or Arndell Park NSW | 1 position to be located in one of our 3 offices Immediate Start Available | Great Team CulturePulford Air & Gas a subsidiary of global powerhouse ELGi Equipments—have been delivering compressed air and gas solutions across...

  • Service Scheduler

    2 days ago

    Sydney, New South Wales, Australia Baptistcare Wa Full time

    Service Scheduler- ElderslieElderslie, NSW, Australia, 2570Permanent Full-TimeService SchedulerSalary packaging up to $15,900/annumOngoing training and developmentMake a genuine difference in the lives of othersDo you have a flair for problem solving? Do you have strong attention to detail and thrive on multitasking?Join BaptistCare and support older people...

  • Service Scheduler

    2 days ago

    Sydney, New South Wales, Australia Baptistcare Wa Full time

    Service Scheduler - MorissetMorisset, NSW, Australia, 2264Permanent Full-TimeService SchedulerSalary packaging up to $15,900/annumOngoing training and developmentMake a genuine difference in the lives of othersDo you have a flair for problem solving? Do you have strong attention to detail and thrive on multitasking?Join BaptistCare and support older people...