Customer Service

22 hours ago

Sydney Western Suburbs, Australia Aston Carter Full time

**Job Snapshot**:
**Location**:

- Greater Western Sydney**Work Type**:

- Contract

**Category**:

- Admin/Customer Service

**Job ID**:

- 536549**Job Summary**:

- 6 Month Contract with strong Views for Permanency
- Located in Bella Vista
- Exciting Opportunity with Training and Career Progression

**The Organisation**
Our client is a market leader in the manufacturing and construction industry and is looking for a Customer Service Officer to join their team

Conveniently located in **Bella Vista**, our client has a vibrant and dynamic environment with a strong team culture. This is a 6-month contract with the intentions of permanency. This business places high importance on training and up-skilling their workforce to equip them with the right skills to succeed and progress in their careers.

**The Opportunity**
The successful applicant will work with our customers via phone calls and online order placement and management. Those with a positive attitude, attention to detail and desire to offer the best service experience, will be best suited to the role.

As a Customer Service Officer, your responsibilities will include:

- Responding to all inbound Call volumes of over 100 per shift.
- Assisting customers with order bookings, changes and cancellations with training provided on delivery time scheduling with order allocation software.
- Liaising with the Operation and Scheduling teams to ensure our customer's requirements are understood and met in a timely manner.
- Providing administrative support for purchase orders and cash sales orders.

**Skills and Experience**
To be successful in this role, the below skills and experience is desired.
- Experience in call centre or senior customer service roles
- Ability to build rapport quickly through strong phone manner.
- High attention to detail with exceptional written and oral skills
- An eagerness to learn new things and grow your knowledge of the construction industry

**Hours of work**
Available to work Monday - Friday 5.30am - 6pm - rotating rosters.
Every second Saturday morning a month, paid at overtime rates. Rotating rosters 5.30am - 2pm

  • Service Coordinator

    1 week ago

    Sydney Western Suburbs, Australia NSW Department of Customer Service Full time

    **Service Coordinator** **Salary: SNSW Grade 6 ($91,004 - $96,835 plus employer's contribution to superannuation and annual leave loading)** **Location: Merrylands Service Centre** **Employment Status: Full-time - Talent pool, temporary/ongoing** If you are passionate about supporting teams to deliver positive face to face customer service experiences in a...

  • Customer Service Representative

    3 days ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Customer Service Representatives Part Time - Brookvale Service Centre** **Title**: Customer Service Representative (Service Centres) **Salary**: Service NSW Grade 3/4 ($71,959 - $ 87,753pro-rata, plus employer's contribution to superannuation and annual leave loading) **Location**: Brookvale Service Centre **Employment Status**:Part Time, ongoing...

  • SAP Payroll Fi Integration Analyst

    23 hours ago

    Sydney Western Suburbs, Australia NSW Department of Customer Service Full time

    **SAP Payroll FI Integration Analyst** - ** Clerk Grade 9/10** - ** Full-Time Temporary 12 months with the possibility of extension** - **Parramatta location with hybrid working - weekly attendance** This role sits in the Delivery team within Government Shared Services - This is a Talent Pool opportunity, which means you will be placed onto a Grade 9/10...

  • Customer Service

    22 hours ago

    Sydney Western Suburbs, Australia HAYS Full time

    Customer Service Your new company Your new company is a wholly Australian owned and operated business who value providing a high standard of service to their customers. Your new role As Customer Service officer will be busy and varied, including responsibilities such as: - Answering incoming calls about orders, enquiries, ETA requests, processing...

  • Customer Service

    2 weeks ago

    Sydney Western Suburbs, Australia HAYS Full time

    Local Government Council - PARRAMATTA **Your new company** Exciting role working for a local government area located in Western Sydney providing multiple services to members of the public. **Your new role** This position is responsible for working as a member of the Customer Contact Centre Team responding to customer enquiries and requests in a...

  • Fraud Investigator

    1 week ago

    Sydney Western Suburbs, Australia Service NSW Full time

    **Fraud Investigator - Service NSW** **SNSW Grade: 7/8** **Employment Type: 2 x Ongoing Full-Time** **Location: Haymarket, Parramatta or Gosford** **This role sits within the Enterprise Risk and Enablement Division in the SNW Fraud Management team** **About the team** The SNSW Fraud Management Team comprises of two distinct teams: - Fraud Investigation...

  • Customer Service Advisor

    2 weeks ago

    Sydney Western Suburbs, Australia HAYS Full time

    **Your new company** *** To be successful with NAB you will go above and beyond to achieve great results for the customer, the company and yourself. NAB is passionate about diversity and inclusion and will guarantee you are a valued member of their community. NAB's core values include, Excellence for Customers, Grow Together, Own It, Be...

  • Customer Service Representative

    5 days ago

    Sydney Western Suburbs, Australia The MAS Agency Full time

    **Call Centre & Customer Service**: **Full Time**: **Sydney, Western Suburbs / NSW**: **About the Employer**: Our client are experts within the technology space. They have distribution centres across Australia with a turnover of 50m+. They are at their peak and continuously expanding their business. **About the Opportunity**: **Benefits and Perks**: -...

  • Customer Service Adviser

    2 weeks ago

    Sydney Western Suburbs, Australia HAYS Full time

    **Your new company** To be successful with NAB you will go above and beyond to achieve great results for the customer, the company and yourself. NAB is passionate about diversity and inclusion and will guarantee you are a valued member of their community. NAB's core values include, Excellence for Customers, Grow Together, Own It, Be Respectful. *** **Your...

  • Customer Service Operator

    5 days ago

    Sydney Western Suburbs, Australia HAYS Full time

    PERMANENT CUSTOMER SERVICE OPPORTUNITY | 63,500 - 67,565 PLUS SUPER | 24/7 ROTATING ROSTER | RYDALMERE **Your new company** *** Join Australia’s Original Provider of 24/7 Personal Emergency Response Alarms. They have been operating for over 200 years and they have made it their mission to protect their customers with essential systems, equipment, and...