Part-time Medical Secretary

**Part-Time Medical Secretary**
- Orthopaedic Surgeon - 3 days a week - commencement January ‘25
- WFH 1 day per week - Hornsby and Macquarie Park locations - Gentu
- Work/life balance - parking - well above award remuneration

Would you like a pivotal role with our delightful Surgeon? Are you proud of your customer service and empathetic manner? Are you the guru of systems? Then please apply.

**About Us**

Our Orthopaedic Surgical practice is recently established, and we have set up rooms in Hornsby and Macquarie Park. The new staff would be working Monday, Wednesday (am - onsite at Macquarie, pm WFH) and Friday (am - onsite at Hornsby, pm WFH). Our consulting sessions on site may increase in the next 6 months.

Our Surgeon specialises in patients with hand and wrist problems, with patients from a variety of different backgrounds and ages. Our practice’s vision is to provide those patients with a smooth, well-functioning, empathetic and supportive patient journey.

You will utilize your internet, and we will provide you with a dedicated laptop and practice mobile phone to use on site and for use whilst WFH (once fully trained and mutually agreed).

**About You**

This is an opportunity for a Medical Secretary to use their experience to assist our Surgeon with their paperlite practice. We are seeking an energetic, driven, self
- Excellent communication skills with a positive and friendly manner and can-do attitude
- Professional appearance and demeanour (with outstanding customer care and strong skill level) on all aspects of the Medical Secretarial role
- Ability to work independently and also love being part of a team
- You pride yourself on your attention to detail and thrive in implementing and streamlining systems
- Ability to work well under pressure and to multi-task, happily being the gatekeeper for our Surgeon, allowing them to do what they do best - being a Surgeon.
- IT Savvy with great troubleshooting skills
- Experience using **Gentu**:

- or similar medical software programs to manage our

practice calendar and Surgeon’s appointments - Training can be provided

**Responsibilities will include**:

- Developing and implementing new practice systems
- Setting up consulting rooms
- Welcoming patients into the practice and answering phone calls in an efficient, friendly and courteous manner
- Delivering exceptional customer service at all times (cannot be overstated)
- Professional communication - in person, over the phone and written
- Reception duties including scheduling and managing patient appointments and taking payment
- Performing general administrative duties such as scanning, mail sorting, filing and following-up patient enquiries
- Undertaking Theatre bookings and Surgical billing including patient billing and processing of payments - training can be provided including known Gap and AMA fees
- Supporting and assisting our Surgeon in a range of administration and ad-hoc
- Enjoy being flexible to assist our Surgeon and practice
- Maintain privacy of medical files and office records at all times

Appropriate well above award remuneration based on skills and experience.

**Days/Hours**:
Monday, Wednesday and Thursday

8:30am till 5:00pm (30 minute unpaid lunch)

If this position sounds like you, and you have the skills/experience required, we’d love to

hear from you. Please upload your resume and cover letter and quote ref: 1014.

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**Job Type**: Part-time

Pay: $38.00 - $40.00 per hour

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Macquarie Park, NSW: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Medical Secretary: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person