Medical Receptionist/Secretary

21 hours ago

Macquarie Park New South Wales, Australia Macquarie Respiratory and Sleep Full time $64,000 - $96,000 per year

About Us

Macquarie Respiratory and Sleep is a busy specialist clinic, operating on the grounds of Macquarie University Hospital. We take pride in the team we have built, as well as the expertise our physicians and support staff provide, covering a wide range of sleep and lung pulmonary pathologies.

The Role

  • Monday to Friday
  • No weekends

We are seeking an experienced and motivated individual to join our admin team on a full-time (or part-time, if desired) permanent basis, Monday to Friday. The role offers the opportunity to be part of a progressive team focused on patient care and satisfaction.

We value our positive team culture and would like to welcome a detailed and proactive individual to join us.

As a busy specialist clinic, your ability to build rapport and empathise with patients is critical, as are your excellent communication skills and ability to prioritise your work. Prior experience with Genie Medical Software will be highly regarded.

Key day-to-day tasks:

  • Provide administrative support to medical practitioners, laboratory scientists, and management.
  • Answer calls and monitor/respond to emails.
  • Make bookings for doctors and manage appointment schedules.
  • Handle patient invoices, payments, Medicare and health fund claims.
  • Handle confidential medical records and documents.
  • Data entry and database maintenance.

About You

  • Proactive, can-do attitude.
  • Attention to detail.
  • Work with empathy, and display a courteous and polite manner.
  • Experience in medical reception practice/s, 2+ years will be highly regarded.
  • Excellent verbal and written communication skills.
  • Excellent organisational skills and ability to prioritise workload in a very busy environment.

  • Work well autonomously and collaboratively.

  • Proficient in Microsoft Office Suite (Word, Outlook)

  • Experience with Genie medical software is highly regarded but not essential.

Location

Located within the MQ Health Hospital Clinic on the expansive grounds of Macquarie University, our clinic is within walking distance of the Macquarie University Metro/bus station and Macquarie Shopping Centre.

Join Us

Reporting directly to our Administrative Coordinator and Practice Manager, join us in becoming part of our friendly admin team, and together we can be the first point of contact for all patients and other health professionals.

If this job opportunity sounds like a good fit for you, please use the Apply button to submit your CV and Cover Letter. Applicants will be considered after a CV and Cover Letter have been received.

(Please understand that we plan to contact shortlisted candidates only. Thank you for your understanding.)

Salary: Dependant on experience, starting at $64,000

COVID-19 considerations:

All staff must be fully COVID-19 vaccinated.

Experience:

  • Medical receptionist: 2+ years (Preferred)
  • Basic understanding of medical terminology, particularly respiratory conditions (Preferred)
  • Knowledge of specialist referral processes and appointment scheduling systems (Preferred)

Work Authorisation:

  • Australia (Required)

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