Operational Services Officer

**Job no**: 915047
**Work type**: Full time
**Location**: Adelaide Metro Southern
**Categories**: Administration, Business and Management

**Central Adelaide Local Health Network**
- **Statewide - SA**:

- **Salary OPS2 $58,709 - $63,154 p.a. + Superannuation & Salary Sacrifice Benefits**:

- **Temporary, full time position available until 16 October 2026**

**About the role**

In this role, you’ll also be the first point of contact for both internal and external customers, managing enquiries with professionalism and care. By providing clear communication and dependable support, you’ll help maintain strong working relationships and ensure that client needs are met in a timely and responsive manner. This is an excellent opportunity for a motivated individual to contribute to essential health services while building valuable experience in a supportive and collaborative environment.

**About You**

You’re a reliable and motivated team player who thrives in a busy environment and takes pride in producing accurate, high-quality work. With strong attention to detail and a customer-focused approach, you bring the skills and attitude needed to contribute effectively to laboratory services.
- **Teamwork and communication** - Proven ability to work collaboratively, foster cooperation and communicate effectively with colleagues and clients.
- **Accuracy and reliability** - Strong attention to detail with the ability to prioritise tasks, meet deadlines and maintain high standards under pressure.
- **Technical capability** - Experience using computers, information systems and databases, with knowledge of pathology laboratory operations highly regarded.
- **Customer service focus** - Skilled in managing enquiries with professionalism, demonstrating initiative, and escalating issues appropriately when required.

**About us**

Statewide Clinical Support Services (SCSS) is a unique public healthcare organisation that serves health consumers and provides specialist clinical services to the health system in South Australia. SCSS encompasses BreastScreen SA, SA Dental, SA Medical Imaging, SA Pathology, and SA Pharmacy. Come and work with us to improve the health and well-being of South Australians, across all age groups and at any time of their life or health need.

**What we offer**
- **Salary Benefits**: Enjoy flexible salary packaging options, including up to $9,010 each FBT year for living expenses (such as mortgage, rent, utilities and groceries) plus an additional $2,650 for meal and entertainment expenses.
- **Annual Leave**: Enjoy paid recreation leave for essential rejuvenation, with leave loading applied.
- **Health and Fitness Benefits**:Access to Fitness Passport, a discounted workplace health and fitness program for you and your family, plus an annual voluntary flu vaccination to support your wellbeing.
- **Employee Assistance Program**: Confidential counselling and support services for you and your family via our Employee Assistance Program.

**Diversity and inclusion**:
Statewide supports and fosters a culture in which employees feel they belong and feel safe at work. The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

**Application Information**:

- Please refer to the role description for essential educational/vocational qualifications that may be required.
- SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

**Job ref: 915047**

**Enquiries to**:
Name: Lorraine Sobol, Pre Analytical Manager
Phone: 8204 4487

**Application Closing Date**

11:55 pm Friday 3 October 2025

**Attachments**

**Australian applicant guidelines**

**International applicant guidelines**

**Advertised**: 19 Sep 2025 Cen. Australia Standard Time
**Applications close**: 03 Oct 2025 Cen. Australia Standard Time