Pre-analytical Operational Services Officer

**Job no**: 911393
**Work type**: Part time
**Location**: Adelaide Metro Western
**Categories**: Administration, Business and Management

**Central Adelaide Local Health Network**
- **Statewide - SA**:

- **Salary OPS2 $58,709 - $63,154 p.a. (pro-rata) + Superannuation & Salary Sacrifice Benefits**:

- **Permanent, part-time up to 28 hours per week**:

- **Multiple positions available**

**About the role**

As a Pre-Analytical Operational Services Officer, you’ll play a vital role in supporting patients and healthcare teams by ensuring specimens are collected, managed and processed with the highest standards of care. Your day will be diverse and rewarding, from greeting patients and performing phlebotomy to preparing and transporting specimens under strict conditions. You’ll use your attention to detail and strong computer skills to enter and manage patient information accurately, ensuring timely and reliable results that make a real difference to patient diagnosis and treatment.

This role offers the opportunity to work closely with a multidisciplinary team in a fast-paced, supportive environment where no two days are the same. You’ll be relied upon for your excellent customer service, your ability to manage enquiries confidently, and your commitment to delivering quality outcomes. If you thrive in a collaborative setting and want to contribute to a service that directly impacts patient care, this is your chance to make a meaningful difference.

**About You**

You will bring energy, professionalism and a genuine commitment to providing quality patient care and service. With strong technical knowledge and a collaborative approach, you’ll thrive in a busy environment where attention to detail and teamwork are key.
- **Proven experience** in pathology specimen collection or laboratory services (minimum 2 years), with a sound understanding of NATA standards, confidentiality, Work Health and Safety, and infection control practices.
- **Excellent communication and customer service skills**, with the ability to support patients, respond to enquiries and build effective working relationships across multidisciplinary teams.
- **Strong technical and organisational skills**, including demonstrated accuracy, attention to detail, computer literacy and knowledge of Laboratory Information Systems.
- **A proactive and reliable work ethic**, with the ability to prioritise, adapt to high throughput environments, maintain consistent attendance and a commitment to ongoing professional development.

**About us**

Statewide Clinical Support Services (SCSS) is a unique public healthcare organisation that serves health consumers and provides specialist clinical services to the health system in South Australia. SCSS encompasses BreastScreen SA, SA Dental, SA Medical Imaging, SA Pathology, and SA Pharmacy. Come and work with us to improve the health and well-being of South Australians, across all age groups and at any time of their life or health need.

**What we offer**
- **Salary Benefits**: Enjoy flexible salary packaging options, including up to $9,010 each FBT year for living expenses (such as mortgage, rent, utilities and groceries) plus an additional $2,650 for meal and entertainment expenses.
- **Annual Leave**: Enjoy paid recreation leave for essential rejuvenation, with leave loading applied.
- **Health and Fitness Benefits**:Access to Fitness Passport, a discounted workplace health and fitness program for you and your family, plus an annual voluntary flu vaccination to support your wellbeing.
- **Employee Assistance Program**: Confidential counselling and support services for you and your family via our Employee Assistance Program.

**Diversity and inclusion**:
Statewide supports and fosters a culture in which employees feel they belong and feel safe at work. The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

**Application Information**:

- Please refer to the role description for essential educational/vocational qualifications that may be required.
- SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

**Job ref: 911393**

**Enquiries to**:
Megan Freeman, CALHN Manager
Phone: 7074 1221

**Application Closing Date**

11:55 pm Tuesday 30 September 2025

**Attachments**

**Australian applicant guidelines**

**International applicant guidelines**

**Advertised**: 16 Sep 2025 Cen. Australia Standard Time
**Applications close**: 30 Sep 2025 Cen. Australia Standard Time