Operational Services Officer

**Job no**: 898347
**Work type**: Part time
**Location**: Adelaide Metro Western
**Categories**: Pathology

**Central Adelaide Local Health Network**
- **Statewide - SA**:

- **SA Pathology, Glenelg**:

- **Salary OPS-1 $30,171 - $55,500 p.a. (pro-rata) + Superannuation & Salary Sacrifice Benefits**:

- **Temporary up to 24/4/26 and part-time working 22.5 hours per week**:

- **Working Monday to Friday from 7.30 until 12 noon, 4.5 hours per day**

**About the role**

Join a passionate and supportive team as a Pre-Analytical Operational Services Officer, where your dedication to patient care and precision will help shape the delivery of vital health services. In this hands-on role, you’ll provide exceptional customer service while carrying out a variety of important tasks including phlebotomy, specimen collection and handling, administrative duties, and data entry using our Laboratory Information Systems. As the first point of contact for patients and healthcare staff, your ability to manage enquiries professionally and compassionately will be key to ensuring a smooth and efficient workflow.

This is an exciting opportunity to be part of a multidisciplinary team that plays a critical role in the diagnostic process. You'll receive comprehensive training and close support as you develop your skills in managing specimens through the pre-analytical stage — from receiving and preparing samples, to ensuring proper storage and transportation. Your contribution will directly support the timely and accurate diagnosis and treatment of patients across the health system. If you’re enthusiastic, detail-oriented, and ready to grow in a dynamic healthcare environment, we’d love to hear from you.

**About You**

You're a motivated and reliable team player with a strong focus on patient care and quality service. You bring a proactive attitude and a commitment to excellence in everything you do.
- Strong communication and teamwork skills, with the ability to build positive working relationships and support a cooperative environment.
- Excellent attention to detail and accuracy, with proven ability to prioritise tasks and perform under pressure in fast-paced settings.
- A passion for delivering outstanding customer service, with a commitment to patient confidentiality and high professional standards.
- Sound computer literacy and understanding of WHS and infection control principles, with a drive for continuous learning and development.

**About us**
- Statewide Clinical Support Services (SCSS) is a unique public healthcare organisation that serves health consumers and provides specialist clinical services to the health system in South Australia. SCSS encompasses BreastScreen SA, SA Dental, SA Medical Imaging, SA Pathology, and SA Pharmacy. Come and work with us to improve the health and well-being of South Australians, across all age groups and at any time of their life or health need._

**What we offer**
- Attractive salary packaging available
- Strong community minded culture and values providing world class care to South Australians
- Opportunity for movement across the SA Health system: There are always opportunities for you to develop your skills and your career at one of our many metropolitan or regional sites

**Diversity and inclusion**:
Statewide supports and fosters a culture in which employees feel they belong and feel safe at work. The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

**Application Information**:

- Please refer to the role description for essential educational/vocational qualifications that may be required.
- SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

**Job ref: 898347**

**Enquiries to**:

- Craig Clarke-Deegan
- Position: TQEH Pre-Analytical Manager
Phone: 7101 4246

**Application Closing Date**

11:55 pm Friday 25 April 2025

**Attachments**

**Australian applicant guidelines**

**International applicant guidelines**

**Advertised**: 11 Apr 2025 Cen. Australia Standard Time
**Applications close**: 25 Apr 2025 Cen. Australia Standard Time