Operational Services Officer

**Job no**: 892271
**Work type**: Full time
**Location**: Adelaide Metro Northern
**Categories**: Administration, Business and Management

**Central Adelaide Local Health Network**

**Statewide - SA Pathology**
- **Salary: OPS1 - $30,171 - $55,500 p.a. + Superannuation & Salary Sacrifice Benefits**:

- **Salary: OPS2 - $58,709 - $63,154 p.a. + Superannuation & Salary Sacrifice Benefits**:

- **Elizabeth Vale SA, 5112**:

- **Full Time, Contracted Role up to 12 months**

**About the role**

Join our dynamic Pre-Analytical Services team as an Operational Services Officer, where you will play a crucial role in ensuring the efficient and effective management of specimens and delivering outstanding care to patients. Your responsibilities will include phlebotomy, specimen collection, management, and administration, utilising Laboratory Information Systems to ensure accurate and timely handling of patient information. You’ll also be responsible for receiving, sorting, and preparing specimens for analysis, ensuring proper storage and transportation under defined conditions, and providing high-quality customer service to both internal and external stakeholders.

Based on your experience level, this role provides opportunities for growth and development. At an OPS1 level, you’ll receive close direction and extensive training, while an OPS2 level involves greater autonomy and responsibility. In both cases, you’ll be contributing to the timely diagnosis and treatment of patients and collaborating within a multidisciplinary team to support quality healthcare outcomes. This is a fantastic opportunity to grow your skills in a vital healthcare setting and make a meaningful impact.

**About You**

We are seeking a dedicated and detail-oriented professional with a strong focus on teamwork and customer service. To excel in this role, you will bring:

- **Exceptional Communication and Customer Service Skills**: Outstanding oral and written communication abilities, coupled with a commitment to achieving positive, timely, and confidential customer service outcomes.
- **Strong Work Ethic and Teamwork**: Demonstrated reliability, a proactive approach to your role, and the ability to work collaboratively while fostering mutual support within a team environment.
- **Attention to Detail and High Performance**: Proven ability to deliver accurate, high-quality work, prioritise effectively in a fast-paced environment, and maintain a consistent standard of excellence.
- **Knowledge and Professionalism**: A solid understanding of Work Health and Safety, infection control principles, and confidentiality, with a commitment to continuous professional development.

If you are a motivated individual with a passion for delivering quality service and thrive in a dynamic healthcare setting, we’d love to hear from you

**About us**
- Statewide Clinical Support Services (SCSS) is a unique public healthcare organisation that serves health consumers and provides specialist clinical services to the health system in South Australia. SCSS encompasses BreastScreen SA, SA Dental, SA Medical Imaging, SA Pathology, and SA Pharmacy. Come and work with us to improve the health and well-being of South Australians, across all age groups and at any time of their life or health need. _

**What we offer**
- Attractive salary packaging available
- Strong community minded culture and values providing world class care to South Australians
- Opportunity for movement across the SA Health system: There are always opportunities for you to develop your skills and your career at one of our many metropolitan or regional sites

**Diversity and inclusion**:
Statewide supports and fosters a culture in which employees feel they belong and feel safe at work. The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

**Application Information**:

- Please refer to the role description for essential educational/vocational qualifications that may be required.
- SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

**Job ref: 892271**

**Enquiries to**:
Margaret Easson

Telephone: 0405115578

**Application Closing Date**

11:55 pm Tuesday 18th February 2025

**Attachments**

**Australian applicant guidelines**

**International applicant guidelines**

**Advertised**: 04 Feb 2025 Cen. Australia Daylight Time
**Applications close**: 18 Feb 2025 Cen. Australia Daylight Time