Head of Phi Growth

6 days ago

Docklands, Australia Medibank Full time

**Will you actively create a healthier future for tomorrow?**

At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community.

We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for better lives, we value the knowledge and contribution of Aboriginal and Torres Strait Islanders. We are working hard to create an inclusive workplace and develop Indigenous careers.

**The Opportunity**

At Medibank, we value and support career growth and progression. As a result of one of our leaders moving on to a new and exciting role within the organisation, we are looking for a passionate, well rounded Marketing leader to join us as the Head of Private Health Insurance (PHI) Growth.

A key pillar of our growth strategy is to continue to grow the core. The Head of PHI Growth drives the acquisition strategy across PHI, covering our Consumer, Overseas and Corporate portfolios.

It’s a straightforward goal - we want to build our brand and create stickier customers to deliver net growth. To achieve this our Head of PHI partners with a range of great stakeholders (you have the Head of Growth Crew Retention, Head of Financial Products, Channel Owners and key functions) to define an acquisition strategy and roadmap aligned with our goal and key growth opportunity areas.

Day to day, this role would see you:

- Driving performance through innovation and optimisaiton.
- Leveraging our deep insights capability to continually identify and action ways to improve customer experience and performance and inspire new solutions.
- Helping people across the business to better understand performance of key lead and lag indicators, campaigns and channels.
- Taking some time to recharge your batteries and encouraging others to do the same - you might head out for a walking one on one with a team member, go for a lunchtime class at your gym or block out calendar time to attend to your childs school assembly.
- Ensuring that performance and customer insights are well integrated into all acquisition activity.
- Keeping a keen eye on the market and engaging with stakeholders to understand new opportunities.
- Determining well considered strategic priorities and key initiatives and to drive growth.

**What about you?**

This role would be a perfect match for a seasoned, well rounded marketing professional.Significant experience in sales, marketing or commercial performance is key (and previous experience leading cross functional teams in agile ways of work would be a real bonus too). You’ll need to be a pro at pivoting - this is a fast paced environment where priorities can change quickly, so you need to be comfortable adapting to and running with new approaches. An effective storyteller, you will be able to bring together insights from both quantitative and qualitative data in an engaging way.

**A career with us**

At Medibank, we believe work is something we do, not somewhere we go. Our modes of working - Collaboration, Connection and Concentration - help inform how your day is structured and where you choose to work will vary, depending on your role and requirements.

All employees who may attend a worksite or any face-to-face work-related activity will be required to be fully vaccinated for COVID-19 as a condition of employment.

We offer a range of great benefits, rewards and discounts, and health and wellbeing initiatives.

To start small and impact bigger.

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