Claims Support Officer

7 days ago

Wollongong, Australia Procare Group Full time

We value our supportive and collaborative culture
- We offer a thorough induction and ongoing training
- Join a leading national provider of insurance services

From a family-started company to an ever-growing national business of over 20 years, we’re committed to being the most respected national insurance risk and solutions services business in Australia.

We value our people and know that fantastic talent is the only way to shape our future success. We're all about building a high-performing team, where we embrace collaboration and new ways of thinking.

We love connecting with our customers and empowering them to achieve better results. We are grounded in authenticity and work together to deliver value for our customers through every interaction.

**About the role**

We are seeking a Claims Support Officer to join our expanding Claims & Risk Loss Adjusting/BI service, based within our
**Wollongong Office**, NSW.

The role will include a
**variety of key responsibilities** such as:

- Reviewing and writing reports supporting overall outcomes of the business;
- Data entry - ensuring accurate data entry and information is entered in the relevant systems;
- Managing and triaging phone enquiries;
- Any other required administration duties.

**About you**

As a talented communicator who engages well both face to face and over the phone, you have exceptional attention to detail and excellent time management skills. You are organised and understand the importance of delivering a high quality service.

Applicants seeking a part time position will be considered however preference is for full time availability.

**Ideal attributes include**:

- **Mandatory - must have prior experience in insurance assessing;**:

- Demonstrated administration experience is essential;
- **Strong attention to detail**, critical thinking and problem solving;
- Mature-minded and ability to work independently;
- **Team attitude & positive approach**;
- Excellent communication skills (written and verbal);
- An ability to accept and drive accountability for yourself;
- Demonstrated skills in working with and knowledge of Microsoft Office programs;
- A current Police Clearance.

**Why Procare?**

We offer a thorough induction and ongoing training, along with regular opportunities for career progression to suit your interests, stage and skills. We value our people and embrace collaboration amongst our teams.

**From us, you can expect**:

- A competitive remuneration package;
- An thorough induction and ongoing support;
- Access to our external employee assistance programme;
- Surface Pro laptop & iPhone;
- Our commitment to your work-life balance combined with a genuine and friendly working culture;
- A convenient office location;
- Regular staff celebrations, award and charity events;
- Varied role exposing you to a variety of different tasks;
- A friendly, supportive and collaborative working environment;
- Regular development opportunities and ongoing opportunities for career progression.

If you are looking to join a focused and driven team, as part of a family-owned and led company, have the drive to succeed and take pride in providing a high-quality service, we want to hear from you

For more information,

  • Claims Administrator

    2 weeks ago

    Wollongong, Australia Claim Central Full time

    **Do you have contact centre/customer service experience?**: - ** Join an innovative company and work with cutting-edge technology**: - ** Access career advancement pathways and industry-specific training**: - **Enjoy a range of wellbeing initiatives like onsite gym, a relaxation ‘Zen Room’, fresh fruit, free parking, flexible working arrangements &...

  • Claims Officer, Worker Services

    3 weeks ago

    Wollongong City Council, Australia Illawarra Mercury Full time

    OUR PURPOSE IS 'TO PROTECT'WE CARE, WE WORK TOGETHER, WE MAKE A DIFFERENCEClaims Officer, Worker ServicesFull time, fixed-term role opportunities | 7.25 hr days Monday-FridayRole based in Woonona, Singleton or Speers Point with onsite parkingHybrid working available after training periodAbout The RoleCoal Services is looking for two Claims Officers to...

  • Motor Claims Consultant

    4 weeks ago

    Wollongong, New South Wales, Australia IAG Full time

    OverviewMotor Claims Consultant role at IAG — permanent full-time role with flexible working arrangements. This role can be based in Wollongong (Dharawal Country), Parramatta, Syndey (Dharug country), or Adelaide (Tarndanya ). Ideally located within an hour's commute of one of these office locations. Part-time hours are available and can be tailored to fit...

  • Claims Advisor

    3 weeks ago

    Wollongong City Council, Australia Illawarra Mercury Full time

    Location: Wollongong12 months fixed-term role35 hours working week, in a Hybrid working environment in WollongongOffering starting salary of $ 99,938About The Role12 Month Fixed Term - The purpose of the role is to assist the worker and employer with the claim process and provide support in the completion of relevant documents to ensure timely access to...

  • Motor Claims Consultant

    8 hours ago

    Wollongong, Australia IAG Full time

    Make a difference as a **Motor Claims Consultant.**Join the largest insurance group in Australia and New Zealand. **Your Role** **Be part of a growing business!** We’re looking for multiple **Motor Claims Consultants** to join our high-energy team based out of Dharawal Country (Wollongong). **Motor Claims High Impact** is a dynamic team, encouraging an...

  • Case Management Specialist

    8 hours ago

    Wollongong, Australia iCare External Full time

    **About the Role** The purpose of the role is to Assist the worker and employer with the claim process and provide support in the completion of relevant documents to ensure timely access to required services to support return to work and injury recovery. **Benefits** - A corporate wellbeing program with subsidised gym membership, free flu vaccinations and...

  • Motor Claims Consultant

    4 weeks ago

    Wollongong City Council, Australia IAG Full time

    OverviewMotor Claims Consultant role at IAG — permanent full-time role with flexible working arrangements. This role can be based in Wollongong (Dharawal Country), Parramatta, Syndey (Dharug country), or Adelaide (Tarndanya ). Ideally located within an hour's commute of one of these office locations. Part-time hours are available and can be tailored to fit...

  • Workers Compensation Claims Specialist

    4 hours ago

    Wollongong City Council, Australia BlueScope Full time $90,000 - $120,000 per year

    Job Description BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We're leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We're proud of brands, like...

  • Workers Compensation Claims Specialist

    4 hours ago

    Wollongong City Council, Australia BlueScope Full time $60,000 - $120,000 per year

    Job Description BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We're leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We're proud of brands, like...

  • Asset & Facilities Support Officer

    3 weeks ago

    Wollongong, New South Wales, Australia Illawarra Mercury Full time

    Asset & Facilities Support Officer – Illawarra MercuryAsset and Facilities Support Officer, Clerk Grade 3/4 – Wollongong State HeadquartersAn exciting opportunity exists to join the NSW SES Fleet Services Team. This is a volunteer-based Emergency Services agency supporting communities of NSW. This is a full-time temporary position until 30 June 2026....