Claims Support Officer

2 days ago


Wollongong, Australia Procare Group Full time

We value our supportive and collaborative culture
- We offer a thorough induction and ongoing training
- Join a leading national provider of insurance services

From a family-started company to an ever-growing national business of over 20 years, we’re committed to being the most respected national insurance risk and solutions services business in Australia.

We value our people and know that fantastic talent is the only way to shape our future success. We're all about building a high-performing team, where we embrace collaboration and new ways of thinking.

We love connecting with our customers and empowering them to achieve better results. We are grounded in authenticity and work together to deliver value for our customers through every interaction.

**About the role**

We are seeking a Claims Support Officer to join our expanding Claims & Risk Loss Adjusting/BI service, based within our
**Wollongong Office**, NSW.

The role will include a
**variety of key responsibilities** such as:

- Reviewing and writing reports supporting overall outcomes of the business;
- Data entry - ensuring accurate data entry and information is entered in the relevant systems;
- Managing and triaging phone enquiries;
- Any other required administration duties.

**About you**

As a talented communicator who engages well both face to face and over the phone, you have exceptional attention to detail and excellent time management skills. You are organised and understand the importance of delivering a high quality service.

Applicants seeking a part time position will be considered however preference is for full time availability.

**Ideal attributes include**:

- **Mandatory - must have prior experience in insurance assessing;**:

- Demonstrated administration experience is essential;
- **Strong attention to detail**, critical thinking and problem solving;
- Mature-minded and ability to work independently;
- **Team attitude & positive approach**;
- Excellent communication skills (written and verbal);
- An ability to accept and drive accountability for yourself;
- Demonstrated skills in working with and knowledge of Microsoft Office programs;
- A current Police Clearance.

**Why Procare?**

We offer a thorough induction and ongoing training, along with regular opportunities for career progression to suit your interests, stage and skills. We value our people and embrace collaboration amongst our teams.

**From us, you can expect**:

- A competitive remuneration package;
- An thorough induction and ongoing support;
- Access to our external employee assistance programme;
- Surface Pro laptop & iPhone;
- Our commitment to your work-life balance combined with a genuine and friendly working culture;
- A convenient office location;
- Regular staff celebrations, award and charity events;
- Varied role exposing you to a variety of different tasks;
- A friendly, supportive and collaborative working environment;
- Regular development opportunities and ongoing opportunities for career progression.

If you are looking to join a focused and driven team, as part of a family-owned and led company, have the drive to succeed and take pride in providing a high-quality service, we want to hear from you

For more information,



  • Wollongong, Australia Claim Central Full time

    **Do you have contact centre/customer service experience?**: - ** Join an innovative company and work with cutting-edge technology**: - ** Access career advancement pathways and industry-specific training**: - **Enjoy a range of wellbeing initiatives like onsite gym, a relaxation ‘Zen Room’, fresh fruit, free parking, flexible working arrangements &...


  • Wollongong City Council, Australia Sedgwick Claims Management Services Ltd Full time

    Customer Service Officer - Casual page is loaded## Customer Service Officer - Casuallocations: Wollongongtime type: Full timeposted on: Posted Todaytime left to apply: End Date: October 27, 2025 (13 days left to apply)job requisition id: R66409**The 'Apply with SEEK' option will be utilized for International applicants, mainly Australia. If this...


  • Wollongong, Australia Sedgwick Full time

    Customer Service Officer IF YOU CARE, THERE’S A PLACE FOR YOU HERE For a career path that is both challenging and rewarding, join Sedgwick’s talented team of 27,000 colleagues around the globe. Sedgwick is a leading provider of technology-enabled risk, benefits and integrated business solutions. Taking care of people is at the heart of everything we...


  • Wollongong City Council, Australia BlueScope Full time $90,000 - $120,000 per year

    Job Description BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We're leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We're proud of brands, like...


  • Wollongong City Council, Australia BlueScope Full time $60,000 - $120,000 per year

    Job Description BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We're leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We're proud of brands, like...


  • Wollongong, New South Wales, Australia The Payroll Agency Full time $110,000 per year

    The Payroll Agency is partnering with a reputable organisation looking for aSenior Payroll Officerto take full ownership of the end-to-end payroll process and play a key role in managingworkers compensation and related compliance.In this role, you'll be the go-to for all things payroll — from processing and reconciliations through to reporting, queries,...


  • Wollongong, Australia Elouera Home Support Full time

    **About Elouera Home Support** Elouera Home Support is a trusted provider of compassionate, person-centred in-home care, assisting individuals to maintain their independence, dignity, and well-being across South Coast NSW, North Coast NSW, Sydney, and South East QLD. We are seeking a Business Support Assistant to join our dedicated small office team in...


  • Wollongong, Australia Unitech Solutions Full time

    **Administration Officer** We are seeking a full time, enthusiastic administrator to join our Wollongong team. You will be responsible for the first impressions of our business, as well as providing administrative support to the Sales, Service & Programming teams. The successful applicant will need to have a positive attitude, an enthusiastic work ethic &...


  • Wollongong, New South Wales, Australia Elouera Home Support Full time $84,000 - $86,000 per year

    About Elouera Home SupportElouera Home Support is a trusted provider of compassionate, person-centred in-home care, assisting individuals to maintain their independence, dignity, and well-being across South Coast NSW, North Coast NSW, Sydney, and South East QLD.We are seeking a Business Support Assistant to join our dedicated small office team in Wollongong,...

  • Administration Officer

    11 hours ago


    Wollongong, Australia Indesco Full time

    Posted: 14/02/2025 Closing Date: 14/03/2025 Job Type: Permanent - Full Time Location: Wollongong Job Category: Administration **_Great office - Great work - Great people_** Indesco is an engineering consultancy, specialising in areas of civil, structural and traffic engineering. We have a strong reputation for delivering quality, innovative design...