Casual Enrolments Administrator

2 weeks ago

Hawthorn, Australia Mayfield Full time

At Mayfield Early Education, our unwavering commitment is to create a welcoming and secure environment for each child entrusted to our care.

Our devoted team is focused on fostering and unlocking the potential of every child, promoting independence, building self-esteem, and instilling a profound sense of belonging. Entrenched in our four guiding pillars below, our approach to early education is comprehensive and dedicated.
- Connected by Community,
- In Safe Hands,
- Quality Education You Can Count On, and
- Home Away from Home

**The Opportunity**

Are you passionate about delivering exceptional customer service and making a lasting first impression? Join Mayfield Childcare as a Casual Enrolments Administrator and play a vital role in supporting families through their early education journey across our network of Centres.

We are seeking** three casual team members** to work on a rotating basis during the following shifts:
8:00am - 12:00pm

10:30am - 2:30pm

3:00pm - 7:00pm

These roles will initially be based in our Hawthorn Support Office, with hybrid working arrangements available in future.

**What You’ll Be Doing**
- Be the welcoming first point of contact for families enquiring about enrolments
- Guide families through the enrolment process with clear and supportive communication
- Assist with documentation and compliance, ensuring accuracy and privacy
- Collaborate with Centre Managers to coordinate tours and track vacancies
- Maintain data in our CRM and childcare systems (Xplor, Qikkids)
- Support the Enrolments Manager with admin tasks and reporting

**What We’re Looking For**
- Previous experience in Early Education and knowledge of CCS/CCMS
- Strong communication and multitasking skills
- Friendly, professional manner with excellent customer service focus
- Confident using digital platforms and maintaining accurate records
- Organised, reliable, and quick-thinking problem solver
- Able to work independently and collaboratively in a team

**The Perks**
- Flexible hours to balance with your other priorities.
- Hybrid working environment with options to work from home.
- Join a team that are super passionate about early education.

Join Mayfield Early Education in shaping a positive educational experience for children and their families.
- Mayfield Childcare Limited, its Board, Management, Employees and Volunteers are committed to safety and wellbeing of all children and young people and have a zero tolerance for child abuse._
- Mayfield Childcare Limited acknowledge the traditional custodians of the land - the Wurundjeri people, and pay our respects to their Elders, both past and present._

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