Manager, Continuous Improvement

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our

Hybrid Work Model


Job Description

Global Impact: Work with an industry leader driving digital transformation across multiple countries.

Lead Innovation: Own and execute the automation strategy, leveraging RPA, data analytics, AI, and machine learning.

Continuous Growth: Develop and refine best practices, mentor teams, and implement the latest automation solutions.

Collaborative Culture: Work with global IT, finance, and business stakeholders to create value-driven automation.
- This is more than an automation role—it’s an opportunity to _own and shape the automation landscape_ at CHEP. As part of our _Business Process & System Integration team_, you’ll play a crucial role in streamlining operations, delivering digital innovation, and enhancing business efficiency across APAC._
- If you’re ready to _lead automation at scale, drive real impact, and take your career to the next level_, we want to hear from you._

Your Role at a Glance

As the Manager, Automation & Continuous Improvement, you will:

- Develop & Execute Strategy: Define and implement the automation and data analytics (DA) strategy across APAC.
- Lead & Mentor a High-Performing Team: Manage and develop a team of Senior RPA Developers.
- Drive Process Efficiency: Identify automation opportunities and implement scalable solutions to optimize finance processes.
- Ensure Best Practices & Quality: Act as the design authority, overseeing governance, security, and QA for automation projects.
- Collaborate with Global & Regional Teams: Partner with IT, Finance, and Business teams to align automation with strategic goals.
- Advance Digital Transformation: Introduce AI, machine learning, and workflow automation tools to improve business decision-making.

What You’ll Bring to the Role

✔ Technical Expertise:

- Strong experience with Blue Prism (accredited).
- Knowledge of RPA, AI, Machine Learning, SQL/NoSQL databases, SAP ERP.
- Exposure to Agile methodologies and automation architecture.

✔ Leadership & Strategy:

- Experience leading teams and mentoring developers.
- Ability to develop, document, and drive an automation operating model.

✔ Problem-Solving & Process Optimization:

- Analytical mindset with a structured approach to troubleshooting and decision-making.
- Strong understanding of workflow-based logic and process improvement methodologies.

✔ Communication & Stakeholder Engagement:

- Ability to translate technical insights into business solutions and influence stakeholders at all levels.
- Strong presentation and reporting skills.

About CHEP, a Brambles company

As a market leader in supply chain equipment pooling, you’ll be working with a company that is changing the way goods get to market. CHEP continuously sets the industry standard and provides the latest innovations in reusable supply chain packaging and solutions. CHEP is an inherently sustainable business and helps our customers to achieve leaner, greener and safer supply chain logistics processes, to ensure that you’ll be working for the good of business and humanity every day.

Benefits:

- Work for an accredited Global Top Employer in Australia
- Flexible working environment
- Paid volunteer leave for those who wish to volunteer their services to a community organisation - 3 days per annum
- Reward and Recognition Program to celebrate outstanding achievements of our people through a number of different delivery methods
- Employee discounts with a range of partners
- Up to 14 weeks of paid parental leave for primary care givers and 2 weeks of paid parental leave for secondary care givers
- Unparalleled opportunities to advance and accelerate your career
- Attractive options to purchase Brambles shares

Our team boasts a friendly and fun culture that celebrates successes, with award winning engagement and enablement, and results achieved through collective intelligence, collaboration and teamwork.

With a highly inclusive workplace rich in diversity, CHEP Australia celebrates the diversity of thought, backgrounds, style and working arrangements of our people to ensure that we reflect the communities and customers that we serve.

Join the team Click the ‘Appl