Service Manager

10 hours ago

Melbourne, Australia Talent Right Full time

Are you a dynamic and organized individual with a passion for sustainable waste management? Waste Initiatives, a leader in the waste solutions industry, is seeking a motivated Service Manager to join our team and spearhead our service, maintenance, and breakdown operations across Australia and New Zealand.

**About Us**:
Waste Initiatives is a renowned provider of innovative waste management solutions, committed to driving environmental sustainability and efficiency. With a diverse range of clients and a comprehensive equipment portfolio, we are dedicated to minimizing waste and maximizing resource recovery.

**Role Overview**:
As the Service Manager at Waste Initiatives, you will play a pivotal role in ensuring the seamless operation and maintenance of over 1,600 pieces of client equipment. You will lead a team of 4 skilled service technicians and 2 dedicated office staff members, driving excellence in service delivery and customer satisfaction.

**Responsibilities**:

- Coordinate and manage all service, maintenance, and breakdown activities for waste management equipment across Australia and New Zealand.
- Collaborate with the service technicians to schedule and prioritize maintenance tasks, ensuring timely response to client needs.
- Lead and mentor the service team, fostering skill development and a strong commitment to quality workmanship.
- Oversee the dispatch and allocation of service techs, optimizing resource allocation and minimizing downtime.
- Build and maintain strong relationships with clients, addressing their concerns and ensuring their equipment operates at peak efficiency.
- Collaborate with the office staff to manage administrative tasks, including work orders, documentation, and communication with clients.
- Develop and implement strategies to enhance service processes, improve efficiency, and streamline operations.
- Monitor and report on service performance metrics, identifying areas for improvement and implementing corrective actions.

**Requirements**:
**Qualifications**:

- Proven experience in managing service and maintenance operations, preferably in the waste management or related industry.
- Strong leadership and team management skills, with the ability to motivate and guide a team of technicians and office staff.
- Exceptional organizational abilities and attention to detail to ensure efficient scheduling and execution of service tasks.
- Excellent communication and interpersonal skills to interact effectively with clients, team members, and senior management.
- Technical aptitude and an understanding of waste management equipment is advantageous.
- Problem-solving mindset and the ability to make sound decisions under pressure.
- Valid driver's license and willingness to travel as required within Australia and New Zealand.

**Benefits**:
**Why Join Us**:

- Be part of a forward-thinking company dedicated to sustainable waste solutions.
- Lead a team of skilled professionals in a collaborative and supportive environment.
- Competitive salary package with performance-based incentives.
- Opportunities for professional growth and development within a growing organization.

  • General Manager Business Services

    4 days ago

    Melbourne, Australia Service Stream Full time

    Primary Location Melbourne, VIC Job Description Summary Exciting new opportunity for a General Manager to lead our Business Services - Operations function, working closely with our Chief Financial Officer About the Role Service Stream’s Corporate Services division is looking for a General Manager to lead the Operations side of our Business Services...

  • IT Service Delivery

    2 weeks ago

    Melbourne, Australia Service Stream Full time

    Primary LocationVIC - Melbourne - 655 Collins St - Job Description SummaryAre you ready to take ownership of IT service delivery and incident management in a dynamic environment? We’re looking for an experienced professional to join our team and drive operational excellence across our technology platforms. - About the Role At Service Stream, we’re a...

  • IT Service Delivery

    2 weeks ago

    Melbourne, Victoria, Australia Service Stream Full time $90,000 - $120,000 per year

    Primary LocationVIC - Melbourne - 655 Collins St Job Description SummaryAre you ready to take ownership of IT service delivery and incident management in a dynamic environment? We're looking for an experienced professional to join our team and drive operational excellence across our technology platforms About the RoleAt Service Stream, we're a leading...

  • IT Service Delivery

    2 weeks ago

    Melbourne, Victoria, Australia Service Stream Full time $80,000 - $120,000 per year

    Primary LocationVIC - Melbourne - 655 Collins StJob Description SummaryAre you ready to take ownership of IT service delivery and incident management in a dynamic environment? We're looking for an experienced professional to join our team and drive operational excellence across our technology platforms.About the RoleAt Service Stream, we're a leading...

  • Quality and Innovation Manager

    2 weeks ago

    Port Melbourne, Australia Service Stream Full time

    Primary Location VIC - Port Melbourne - Turner Street Job Description Summary Rare and exciting opportunity for a Quality & Innovations Manager to join a thriving part of the Service Stream business within our Industrial division. About the Role Service Stream's Industrial division are currently seeking a Quality and Innovation Manager to join our growing...

  • Head of Transaction Services

    9 hours ago

    Melbourne, Australia Service Stream Full time

    Primary Location Melbourne, VIC Job Description Summary Exciting opportunity for an experienced Transaction Services Manager to join our Business Services team About the Role The role is responsible for developing and maintaining an effective framework that supports the Group’s strategic and operational objectives through delivery of transactional...

  • Network Services Officer

    5 days ago

    Melbourne, Victoria, Australia Service Stream Full time

    Primary LocationVIC - EchucaJob Description SummaryService Stream's Maintenance Division is currently seeking a Civil Maintenance Worker to join our growing team.About the RoleCivil Maintenance Worker will safely deliver the physical field aspects of planned and reactive water & wastewater maintenance, and minor projects under the direction of the Area...

  • Service Desk Analyst

    1 week ago

    Melbourne, Australia Service Stream Full time

    Primary Location Melbourne, VIC Job Description Summary An exciting opportunity has arisen for a Service Desk Analyst to join Service Stream in our Collin Street, Melbourne Office About the Role Service Stream’s Service and Support Department are currently seeking a Service Desk Analyst to join our growing company. As a Service Desk Analyst you will...

  • Project Manager

    4 days ago

    Melbourne, Victoria, Australia Service Stream Full time $80,000 - $120,000 per year

    Primary LocationVIC - Ferntree GullyJob Description SummaryAn exciting opportunity has arisen for an Account Manager to join our Service Stream team based in Ferntree Gully, Victoria.About the RoleAn exciting opportunity has arisen for a Project Manager to join our teamAbout the OpportunityServices Infrastructure delivers end-to-end engineering and asset...

  • Project Manager

    4 days ago

    Melbourne, Victoria, Australia Service Stream Full time $80,000 - $120,000 per year

    Primary LocationVIC - Ferntree Gully Job Description SummaryAn exciting opportunity has arisen for a Project Manager to join our dynamic and growing team If you are passionate about leading impactful projects, thrive in a fast-paced environment, and bring structure and clarity to complex challenges—this role is for you About the RoleAs our new...