Customer Service Officer

5 days ago

Melbourne, Australia Bendigo & Adelaide Bank Full time

Do more, dream more, become more. Welcome to Bendigo.

About us

We’re big enough to offer you every opportunity, but not so big that we lose the community feel that we’re famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in walking the talk when it comes to supporting our customers, giving back and making our communities a better place.

Be the difference. Be part of Bendigo Bank.

About the role

As Customer Service Officer, you will be the face of the branch. Historically referred to as Bank Teller, our Customer Service Officers are leading the way with our unique philosophy.

You will be given the support you need to do what you do best - listening to customers and using your skills to help them with transactions, provide education on our online platforms and tools, recommend the banks products and services, and assist our customers achieve their financial goals. This is a fantastic opportunity to learn, grow and develop a career at the bank.

This position is located at the Community Bank Trafalgar branch. The role is Permanent Part time and the roster is 50 hours per fortnight as follows:
Tuesday 9.15am - 3.30pm
Wednesday 9am - 3.30pm
Thursday 9.15am - 4.30pm
Friday 9.15am - 5.15pm

About you

**You will bring**:
Extensive experience in a customer service environment
Demonstrated competence in achieving consistent sales results
An ability to confidently talk to customers face-to-face and over the telephone
An eagerness to understand and share with others what makes our bank different
Experience in the banking and finance industry - a plus but certainly not essential

Why us?

There's so much more to a career with Bendigo Bank than just banking. You bring your brilliant mind, and we’ll help you take your learning to the next level with on-the-job training and external development opportunities - we want you to shine. After all, YOU are the difference that makes us the better big bank.

If you’re excited to be part of an organisation with strong values and a community focus - then this could be the role for you

It is a condition of employment with the Bank that you are fully vaccinated against COVID-19, unless you have a medical contraindication or acute illness which prevents you from receiving the vaccine and you provide satisfactory evidence of this to the Bank.

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