El1 Assistant Director
4 days ago
Salary Range: $118,220 -$129,820 + Attractive Superannuation
- Contact Officer: Elise Williamson on 0457434271
Assistant Directors in the Transitioning Members Section, CCS provide leadership, workflow management and high levels of client and staff support to the team members. The team you support may be in your location, geographically dispersed, or a mixture of both.
**Duties**
In accordance with the principles of workplace diversity, Work Health and Safety, participative work practices, APS values and APS Employment Principles:
- Manage a blended workforce of Complex Case Managers within the Transitioning Members Section program to ensure efficient and effective client centric services including providing leadership and encouraging a learning environment through supervision, mentoring and coaching including the provision of training opportunities.
- Contribute to the ongoing development and implementation of a nationally consistent service model for DVA clients assessed as requiring additional support services through responsibility for a specific portfolio.
- With the Director be responsible for the recruitment, selection, supervision, performance management, security and welfare of employees to ensure their ability to meet service delivery requirements.
- Management and oversight of the processes supporting the client journey including referral and allocation, case review, case closure and associated reporting.
- Provision of advice, support, consultation and referral information to DVA staff and stakeholders in relation to complex client matters or program related issues.
- Contribution to executive level briefings on strategic and sensitive client matters.
- Oversight of the high profile, sensitive and timely case management to bereaved families of contemporary veterans (or veterans in palliative care) to streamline appropriate clinical supports and access to entitlements.
**Eligibility**
Applicants must be an Australian citizen to apply.
**Desirable**
A tertiary qualification or equivalent experience in mental health or health is highly desirable.
**Notes**
This recruitment process is being used to fill an ongoing position.
A merit pool of suitable applicants may be created which may be used to fill future ongoing and non-ongoing vacancies should they become available over the next 18 months.
Where a non-ongoing position is offered, the role will be filled for a specified term of up to 18 months. A specified term may be extended up to a maximum period of 3 years.
DVA is committed to improving the data skills and capability of our workforce to underpin our goal of becoming a leading data-driven organisation.
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