Ems Support Officer

**At Powerlink, every possibility starts with you**:
We believe life’s about possibilities. And so is the future. That’s why we need you.

We’re working at the heart of Queensland’s energy transformation. Now more than ever, we need people who want to help us deliver a world-class energy future and ensure we continue to navigate through this once in a generation energy challenge. Join us and make it happen.

**A career that matters and lasts**:
As the **EMS Support Officer** you’ll help us connect a more sustainable energy future for more than five million Queenslanders and 241,000 businesses. Your work with us is about every light turned on, every community connected, and every future made possible.
- Play a key role in ensuring the continuous high availability of real-time energy management systems, directly impacting the efficiency and resilience of Powerlink’s operations.
- Work with the latest EMS/DMS control systems, while contributing to innovative projects that shape the future of high voltage energy management and network operation.

We believe every employee deserves the opportunity to enjoy a work-life balance that enhances their overall wellbeing and performance through inclusive and supportive benefits.

**Ask us about**:

- Flexible & hybrid working options
- Career development
- Health & wellbeing programs
- Leave offerings (including 14 weeks paid parental leave - at full or half pay, plus additional leave purchasing)
- Inclusive workplace facilities
- Free undercover secure parking, with access to onsite charging stations for electric vehicles

**The opportunity**:

- Ensure high availability and resilience of Powerlink’s EMS, including SCADA/RTU, Database, HMI/displays, and the High Voltage network model.
- Provide expert-level technical advice and solutions for diagnostics and rectification strategies in the EMS.
- Engage with internal and external stakeholders to clarify requirements, solve problems, and ensure that outcomes meet customer and business needs.
- Assist in the implementation of new technologies and best practices within EMS operations and coordinate projects and tasks effectively.

**The people you'll join**:
Based in Virginia, you will work within the Operations and Service Delivery Division, reporting directly into the Energy Management Systems Team Leader.

**What you'll bring**:
To be successful in this role, you will need to have a tertiary qualification in Electrical, Electronics, or Computer Systems Engineering. Experience with modern distributed EMS/DMS/Control Systems and associated processes is highly desirable.
- Experience in providing 24/7 operational support for telecommunications networks.
- Knowledge of ITIL methodologies and managing SCADA/EMS services.
- Familiarity with relevant legislative requirements (Electricity Act, Workplace Health and Safety Act, Environmental Protection Act, etc.).
- Experience working within quality assurance policies and procedures, ensuring EMS availability and reliability.

**Find your possibility today**:
**Our commitment to inclusion and belonging**:
We know empowering people to bring their whole self to work enables them to unleash their potential. Read more about our efforts towards greater Diversity, Equity and Inclusion, by visiting our careers site for more information

As a Veteran-Friendly Employer, we value the skills Veterans bring and ensure equal opportunities. Let us know if you're a Veteran for tailored support.

Powerlink acknowledges the Traditional Owners and their custodianship of the skies, lands, and waters of Queensland and in particular, the lands on which we operate.

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