Operations Administrator

2 weeks ago

Southport, Australia BGIS Full time

**BGIS **is experiencing strong company growth and requires an **Operations Administrator **to join our existing team.
- Excellent job security
- A rewarding and motivating environment
- Work for a company that wants to make a difference

**Security Clearance - Australian Citizen & Must be Fully Vaccinated.**

**The Role**

The responsibilities of the **Operations Administrator **include the following:

- Answer incoming calls from clients;
- Answer inquiries;
- Manage and Track approvals.
- Manage and maintain databases.
- Maintain updated price lists.
- Manage orders and delivery schedules and liaise with Clients and Suppliers.
- Manage and implement internal CRM/Project management software.
- General Office Administration Duties
- Handle complaints;
- Data entry
- Liaise with service providers and Facilities Managers to clarify technical issues about the diagnosis of faults and the responsibility for their rectification.

**Skills/Experience**
- Strong demonstrated experience working in a Customer Service Centre environment.
- Strong demonstrated professional telephone manner - listening, questioning, empathy, clear client outcome, and professionalism.
- Demonstrated attention to detail and grammar.
- Proficient in relevant computer software Word, Excel, Outlook (or related program) and Internet access.
- Good keyboard skills, speed, and accuracy.

**Culture**
At BGIS, we create safe environments where our people can do their best work. Our team comprises of individuals from many different cultures and nationalities, with a multitude of valued personal and professional backgrounds. We welcome diverse perspectives and always look for people who can bring new ways of thinking to our teams.

**Benefits**
BGIS offers Professional Development opportunities, excellent Company Benefits and an exceptional Employee Recognition Program.

**About BGIS**
BGIS has over 7000+ employees globally. We are a leader in the provision of facility management, project delivery, energy and sustainability, asset management, workplace advisory, real estate and technical services. We are focused on delivering innovative service solutions for our clients across various sectors, such as Commercial Business, Defence, Healthcare, Government, Higher Education and Utilities.

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