Head of Program Management Office

**Job no**: 3E3NX

**This is a Permanent Full-time role.**

**Catch supports Hybrid working - which means a mix of working remote and in our 699 Collins Street Support Centre.**

**Who is Catch?**

Catch is part of the Wesfarmers OneDigital division, which brings together Wesfarmers’ digitally native businesses: OnePass, OneData and Catch. This division is responsible for enabling Wesfarmers data and digital growth ambitions and increasing customer lifetime value.

**Role Highlights**:
The Head of PMO will be responsible for overseeing the planning, implementation, and successful completion of various program and project initiatives. This individual will work closely with cross-functional teams to ensure that all program activities align with the overall business strategy and objectives. The purpose of this role is to:

- Lead the PMO function
- Oversee the program ensuring that it delivers to target and budget
- Engage with the wider business to ensure there is strong awareness of the program and how individuals across the company can be involved
- Hold Executive Management to account in delivering against their required targets
- Escalate issues and roadblocks to the Steering Committee for resolution
- Track the progress of the program and provide regular reporting to Executive Management

**What you’ll be doing**

What does a normal day in the life of a Head of PMO look like? Well, no 2 days are alike at Catch, but you could probably expect your day to include some of the following things:

- Establish the newly formed PMO function, developing the strategy and implementing operational principles.
- Work with the Executive Team to agree to the initiatives to be managed through the program,
- Engage with senior leaders across the business to identify new initiatives to feed into the program.
- Ensure initiative managers are regularly reviewing and updating their initiatives within the PMO solution.
- Ensure initiative leads are regularly completing their weekly initiative updates.
- Facilitate the monthly review with the relevant stakeholders.
- Prepare meeting materials and reporting for monthly Steering Committee meeting.
- Ensure Initiative Leads and/or Initiative Managers are prepared for Steering Committee.
- Facilitate Steering Committee meeting and ensure minutes are issued to participants.
- Maintain organisational hierarchy (Business Leads, Business Owners etc) and security matrix across initiatives, streams, and organisational hierarchy.
- Maintain and update system and process documentation and provide training sessions one-on-one and in groups.
- Work collaboratively within the Finance team and across the Corporation, demonstrating alignment with agreed team behaviours.
- Build and maintain successful relationships relevant to the role purpose and contribute to the accomplishment of Finance’s team goals.
- Contribute to peer mentoring, and experience and skill sharing to build knowledge and capability within the Finance team.

**What you’ll bring to the table?**
- Tertiary qualification, preferably with financially focused post graduate qualification (e.g. CFA, CPA, CA, Applied Diploma or finance or similar).
- At least 7 years’ experience managing projects and / or programs in a complex business environment.
- Demonstrated extensive experience in a collaborative approach with the ability to build effective partnerships within own team and across the organisation.
- Written and verbal communication skills including the ability to collate and clearly convey information to others.
- Ability to hold Executive team members and peer managers to account.
- Influencing and collaboration skills with demonstrated capacity to manage stakeholders at all levels.
- Communication and conflict resolution skills and the ability negotiate mutually acceptable outcomes.
- Problem solving and analytical skills covering complex operational problems in the context of ambiguity and change.
- Demonstrated ability to ascertain actionable insights from operational and financial data.
- Ability to plan and schedule priorities, manage strict deadlines and adapt to changing situations, and
- Experience working with different divisions within the business and well known and respected across the business
- Understanding of Lean/Agile program management approaches with Strategic / commercial mindset.
- Highly developed personal resilience with ability to work within ambiguity and results focused, takes on accountability for outcome
- High level interpersonal skills with the ability to influence outcomes in an organisation with multiple stakeholders and competing priorities in a changing environment
- Ability to challenge the status quo in a collaborative and engaging way
- Relentless pursuit of accurate and relevant information
- Ability to prioritise team efforts to support business requirements

**Why join the Catch team?**

We’re at a really cool stage of our growth journey, and there’s never been a more exci