Aps 5 - Assistant Service Delivery Manager
2 weeks ago
$78,143 - $83,700 (plus Super)
- Canberra - ACT
**The Role**
The role will work as part of a leadership team in:
- Supporting the management team by highlighting operational risks and areas for improvement
- Fostering and developing cross-skilling of people in support of resource planning and learning needs
- Contributing to an integrated service delivery culture that supports innovation
- Keeping up to date with business development and new products
- Maintaining close working connections with local business units to drive effective stakeholder relationships
**About our Team**
Our dedicated staff ensure the role of the network provides high quality assistance and customer service to serving Australian Defence Force (ADF), ex-serving and Reserve members, Australian Pubic Service (APS) and the general public.
To be successful in this role you will have:
- Demonstrated experience in team management in a service delivery environment
- Demonstrated ability to identify issues and deliver continuous improvement activities
- Highly developed communication, organisation and negotiation skills
- Experience in stakeholder engagement and liaison
- Experience in working collaboratively across large and dispersed teams
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