Animal Noise Response Officer

1 day ago

Kingston, Australia Maxima Full time

Do you love animals? Are you naturally inquisitive and solution focused, have great customer service skills and the ability to manage difficult, escalated and highly emotive situations? This is the job for you

Based in Kingston with some travel around the local area, you will work 38 hours per week with the possibility of some non-call or after hours work.

Casual hourly pay of $33.94.

**Key Responsibilities**:

- Respond to a significantly high number of customer requests by conducting investigations into complaints regarding barking and animal noise nuisance
- Gather clear, factual and impartial evidence, affording natural justice to all parties
- Carry out thorough history checks on properties to determine previous noise breaches and activity
- Conduct monitoring of properties for alleged animal nuisance (noise or barking) including capturing observation and audio records using audio recording devices such as Noise Net
- Install, use and record data on manual audio and remote audio devices at complainant or dog owner’s property

**About You**:

- Current C class driver's license
- Well-developed knowledge and extensive practical experience consulting and advising on animal noise nuisance and behaviour and resolution strategies
- Proven ability to conduct investigations and produce effective outcomes
- Certificate IV in Government Investigations or similar would be highly regarded
- Demonstrated ability to work with animals of all behaviour types in a confident and mature manner
- Ability to cope with physical and emotional aspects of the work

Maxima are committed to advancing workforce diversity and inclusion for all.

Aboriginal Torres Strait Islander and People Living With Disability are encouraged to apply.

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