Operations Manager

JLL supports the Whole You, personally and professionally.
What this job involves
The Building Operations Manager for the Royal Street precinct is a pivotal role that requires operational expertise to support and lead the Building Operations team. This position is responsible for managing the engineering and operational aspects of the client's property, with a focus on addressing and resolving critical operational issues and implementing process improvements.
A key responsibility is the effective management of JLL's deliverables through associated JLL Technologies,
including Prism, iComply and various other platforms. The role also involves procuring supplier and contract
leadership skills, technical knowledge, and the ability to manage complex operational systems while maintaining high standards of compliance and efficiency.
**Key Responsibilities**:
Provide operational leadership for the Building Operations team at Royal Street precinct.
Manage engineering and operations of the client's property, including day-to-day management and compliance matters.
Oversee performance of the site operations team and manage service contracts.
Support property management in budgeting, capital investment planning, and asset strategies.
Ensure timely reporting and data delivery to clients and senior management.
Maintain high standards of risk management, particularly in areas of public liability, fire and lift safety, and essential services.
Implement continuous improvement through JLL IT systems.
Liaise with tenant FM resources and consultants to execute tenant works and meet sustainability
**Key qualifications and attributes**:
Strong leadership and interpersonal skills
Experience in managing building services, preferably in multi-storey commercial assets
Knowledge of current workplace and building legislation
Proficiency in property engineering and operations
Analytical skills and computer literacy
Excellent communication skills
Proactive, flexible, and team-oriented approach
An engineering degree or diploma is preferred but not essential.
**What you can expect from us**:
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.