Technical Specialist

At Allianz, we care for al lthe things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new sklils and opening up exciting possibilites. For your curiosity to thrive and help transform an industry. And when life twists there is flexibility for balance and the support you need. We know that flexiblle work comes in different forms, that's why we're embracing hydrid teams - enabling employees to maintain a balance of workig both in the office and remote, support the needs of both the business and individual. So, come and share your ideas, give back and feel proud to be part of a company doing work that matters across climate change and mental health. Let’s care for everyone’s tomorrow so we can create a better future together.

**Technical Specialist - Perth**

Let’s care for tomorrow. For actively improving our customer experiences
- Shape the future of the industry
- Be inspired to push the bar higher
- Turn your job into a career with purpose

**What if you could put the customer at the heart of everything you do?**

Our team provides claims services for Workers Compensation insurance. Workers Compensation provides cover for personal injuries sustained in the course of employment. Allianz employs claims staff to assist claimants rebuild their lives when they need us most. As a Technical Specialist, you will provide technical claims management advice, participate in collaborative consultation with other technical specialists, Injury Management Coordinators and also implementing new ideas to create value for customers and staff.

**You'll be responsible for**:

- Assist in achieving the team’s targets and KPI’s and will be responsible for providing specialist advice to the claims consultants.
- Offer accurate and effective claims management advice and implement best practice technical claims management strategies
- Claim review approvals
- Assisting with settlement offers and attending conferences with counsel, expert witnesses, and lawyers
- Building effective working relationships with a variety of key stakeholders

**Important to your success**:

- Significant Workers Compensation experience & knowledge of the associated legislation
- Experience in development of others
- Demonstrated results in a performance driven environment
- Analytical skills & attention to detail
- Negotiation and conflict resolution skills
- Excellent customer service and communication skills
- Time management skills and a proactive approach

**What's on Offer?**
- Competitive remuneration and financial offers beyond a fixed salary
- Permanent full time role
- The chance to make a meaningful impact on the careers of your team
- Feel empowered to innovate and drive improvement processes throughout our customer centre
- An organisation that delivers on assisting their employees to reach their ambitions
- Hybrid work environment
- Unlimited career progression/ movement in a global leader

**About us**

At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there's flex for balance and the support you need. So, come and share your ideas, give back and feel proud to be part of a company doing work that matters across climate change and mental health. Let's care for everyone's tomorrow so we can create a better future together.

Let's care for tomorrow. For a career with plenty of room to grow. Care to join us?

TBA

**Job Level**:
Professional

**Location**:

- Perth, WA, AU, 6000**Area of Expertise**:
Customer Services & Claims

**Unit**:
Allianz Australia

**Employing Entity**:
ALLIANZ AUSTRALIA SERVICES PTY LTD

**Job Type**:
Full-Time

**Remote Job**:
Not applicable

**Employment Type**:
Permanent

**ID**:
35935