Administration Officer

1 week ago

Heidelberg, Australia Austin Health Full time

Permanent Full-Time
- Dual Heidelberg locations, with rotational shifts
- $58,400 base + up to $11,660 salary packaging + super
- 5 Weeks Annual Leave

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the North East of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our purpose, which is to help people live healthy and fulfilled lives.

**About the **Radiology Department**:
Our administration team is one of the largest in the hospital and handles close to 500 scans per day. We provide administrative support, including patient reception and bookings, electronic and manual file management, typing, data entry, results distribution and billing services to the Austin Health Radiology division.

**About the role**:
As part of the radiology administration team, you will work collaboratively with other staff members within the department as well as liaise with doctors and health professionals internally and external to Austin Health.

A regular day will see you:

- Assist with the booking, rescheduling and confirmation of appointments
- Assist with report distribution and billing enquiries

**About you**:
You will be a dynamic, vibrant and patient focussed team member, who enjoys showing a caring attitude towards both your team and the community we serve. You will have excellent customer service skills and strong general administrative skills, having gained relevant experience in a fast-paced customer or patient facing environment.

Ideally, you’ll have:

- A patient and customer focused approach to care delivery
- Excellent communication and problem solving skills
- Flexibility to work a variety of shifts

**Our benefits**:
Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

- Mentoring and career development opportunities
- Onsite childcare, easy access via public transport, car parking and end of journey facilities for cyclists

**Inclusion at Austin**:
**Work with us**

Selection Criteria Essential: A patient focused approach to care delivery
Essential: Previous customer service experience in a high pace environment
Essential: Demonstrated higher ability in the use of technical processes and IT
Essential: Ability to problem solve and ‘think on your feet’ in a variety of situations
Essential: Flexibility to work different shifts and hours as rostered at both the Austin and Repat sites

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