Regional Manager

The Opportunity

A rewarding opportunity to be involved in an Advisory Care & Partnerships initiative looking to support people living with dementia who are transitioning from hospital settings back to their homes or into residential care.

The Hospital to Aged Care Dementia Support Program has been running for 6 months and is at a key time point as it business as usual.

The role

Delivered in 11 Jurisdictions in Australia across every State and Territory, the Regional Manager supports a National multidisciplinary team. This role plays a role in the conduit between national policy and implementation intersecting the acute and aged care sectors to improve the transition experience out of hospital.

The Regional Manager ensures that the Dementia Support Australia (DSA) service is tailored to the needs of individual clients and ensures the service delivers on its key performance indicators.

This role is offered as aTemporary position up until 30 June 2026 working out of a DSA office location, with potential for extension.

**Responsibilities**:

- Provide professional, capable and aligned leadership for the DSA service utilising HammondCare’s Mission and Mission In Action
- Establish and maintain clinical supervision, governance and behaviour management systems as part of a national team, with a local and borderless service delivery ethos
- Significant stakeholder engagement during start up and ongoing with key stakeholders in State Government, the aged care sector and acute care sector leadership teams to provide details on the program, ensuring smooth partnerships for service delivery, problem solving as needed and ongoing engagement during program delivery.
- Ensure the service meets its administrative, financial, risk and quality and reporting goals of the DSA program through a team-based approach
- Supporting state based Team Leaders to manage stakeholder engagement at the service level through local management in aged care and hospital settings.
- Support the National Program Manager, Team Leaders and Clinical Lead to develop strategic plans for each State and be part of the solution to continuous improvement of service delivery.
- Manage and motivate the service delivery team and ensure they are service and missionally aligned
- Leadership on the utilisation of data management and reporting systems and ICT platforms to support and enhance service delivery
- Provide high levels of service quality through clinical supervision, governance and behaviour management role modelling
- Support the National Management structure to provide line management and clinical governance to DSA

What do we need from you?
- Commitment to engage and align with HammondCare’s Christian Mission, Motivation and Mission in Action
- As a national program, requires a commitment to intrastate and interstate travel. Given this program is in start up phase, this could involve some planned travel every month.
- Tertiary qualifications in Nursing / Allied Health or a Health-related degree
- Eligibility for registration as a Health Practitioner in Australia (AHPRA), or appropriate to qualification
- Previous experience working at a senior level in a multi-disciplinary or multi-site environment including budgeting skills, systems thinking, IT systems experience
- Strong ability to manage, motivate and develop a team and effectively work with other staff
- Strong negotiation and conflict resolution skills
- High level communication and interpersonal skills, particularly between industry and government
- Strong planning and organising skills with the ability to prioritise tasks to meet deadlines
- Excellent analytical skills and attention to detail
- Good customer management skills for delivery of services to HammondCare and external customers
- Strong administrative and computer skills
- Ability to work independently and as part of a team
- Empathy and patience

Desirable
- Desirable evidence of study and or qualifications in dementia
- Desirable demonstrated high level experience and knowledge in supporting older people and carers living with dementia, with particular emphasis on psycho-social approaches to case management

Please include an updated resume and a brief cover letter explaining your interest in the role and how your skills and experience aligned with the responsibilities of the role.

DSA is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive on creating an equal employment environment where everyone from any background can be themselves.