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Regional Operations Manager
2 weeks ago
**About JLG, an Oshkosh company**
**JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility vehicles and accessories—can be found all over the world.**
**Join Our Team as a Regional Operations Manager - East Coast Region**
Are you an experienced leader with a passion for driving operational success across sales, service, and aftermarket operations? Do you have a strong understanding of Australian and New Zealand workplace legislation, WHS/OHS compliance, and a proven track record in managing high-paced transactional departments? If so, we want to hear from you
We are currently seeking a **Regional Operations Manager** for the **East Coast Region (NSW, QLD & NZ)** to oversee and lead operations within their designated territories.
Reporting to the National Operations Manager, you will oversee day-to-day operations across multiple, high paced transactional departments within different States and or Territories, ensuring efficiency, profitability, and outstanding customer service. You will play a key role in managing sales, service, spare parts, and administrative teams while maintaining high standards of **safety, compliance, and operational excellence**.
**Key Responsibilities for the role are as follows**:
- ** Operational Management** - Oversee sales, service, and aftermarket operations across multiple states and territories, ensuring compliance with **AU & NZ legislation** and company policies.
- ** Sales & Service Oversight** - Drive revenue growth, maintain key customer relationships, and ensure sales and profit targets are met.
- ** Team Leadership & Development** - Lead, mentor, and develop a high-performing team across multiple locations including sales, technical and administrative personnel.
- ** Financial & Budgetary Control** - Manage regional budgets, oversee P&L performance, and implement cost-saving strategies.
- ** Customer Focus** - Build strong relationships, resolve issues promptly, and maintain a customer-first approach.
- ** HSEQ Compliance** - Ensure full compliance with WHS/OHS Act, Regulations, and industry safety standards. Conduct audits, inspections, and risk assessments.
- ** Reporting & Analysis** - Provide insights on key performance indicators (KPIs) and drive continuous improvement.
- ** Travel Across Regions** - Frequent travel is required within your assigned region to oversee operations and engage with customers.
**What We’re Looking For**:
- Proven experience in a similar operations management role within a sales and service-focused business.
- Strong leadership and people management skills - ability to inspire and influence teams.
- Expertise in WHS/OHS compliance, AU & NZ workplace laws, and industry safety regulations.
- Commercial acumen with experience in budgeting, P&L management, and business development.
- Excellent communication, problem-solving, and decision-making abilities.
- Strong problem-solving and decision-making abilities in a fast-paced environment.
- Willingness to travel domestically/internationally as required.
- Valid driver’s license.
**About JLG**
JLG Industries is a leading manufacturer and supplier of elevating work platforms, telehandlers and lighting towers. A global company and part of the Oshkosh Corporation, our mission is to make a difference in people's lives.
Our innovative and award-winning products allow people to work safely at height, returning home to their families and friends when the working day is done.
People are important to us at JLG - it underpins our core values which relate to putting people first, persevering through challenges, working as a team and doing the right thing.
**Why Join Us?**
- Be part of a leading organization with a strong people-first and safety-first culture.
- Work in a fast-paced and dynamic environment with a collaborative team.
- Opportunities for career growth and professional development.
- Competitive salary and benefits package.
If you’re ready to take on this leadership role and make a significant impact in the **East Coast Region**, we’d love to hear from you.
We look forward to welcoming a passionate and results-driven leader to our team
