Regional Hospitality Manager

About Us:
Anglicare Sydney is a leading and highly regarded community NFP organisation in Australia.

Our vision is to see Jesus Christ honoured, lives enriched and communities strengthened. To achieve this, we are looking to attract the most capable and mission aligned people to join us.

For over 160 years Anglicare has been serving people in need
- providing care to older people and services to the vulnerable. We began because of people who saw a need in the community and who were compelled to make a difference. People motivated by Christian love and a passion to serve. If this describes you, we would love to invite you to join us
- Lead with Purpose. Serve with Heart.

Join Anglicare as a Regional Hospitality Manager and make a meaningful impact across our residential homes. You'll lead teams, elevate the resident dining experience, manage compliance assist with budgets, and help shape service excellence.

If you’re passionate about people, purpose, and hospitality—this is your opportunity to shine.

Why you will love this job:
- Resident Dining Experience
- Your role will support homes to provide a high-quality dining experience by ensuring residents on the IDDSI spectrum receive the meals that are safe for them to consume along with managing other special diets, and offering diverse, seasonal menus. You will also assist with feedback resolution, uphold kitchen standards, and ensure dining aligns with organisational values and resident preferences.- Financial Management
- Your role will require you to collaborate with catering, finance, and procurement teams to source cost-effective, quality ingredients and manage food and labour budgets efficiently. You will also monitor industry trends and promote innovation and sustainability while maintaining financial responsibility across hospitality operations.- Standards Compliance
- You will conduct regular reviews of kitchen operations and dining services to ensure compliance with food safety, WHS, ACQSC, and organisational standards. You will also attend audits, implement improvements, and monitor service delivery variations to maintain high compliance levels.- Reporting and Meetings
- Active participation in regional and site meetings, conduct onsite visits, and maintain strong relationships with stakeholders, suppliers, residents, and staff is a requirement of the role. You will be required to provide timely and accurate reports on hospitality performance, compliance, and service quality to senior leadership.- Staff
- You role will support Residential Managers with staff outcomes, onboarding, and mentoring, while fostering strong relationships with care and lifestyle teams. It is also an opportunity to provide professional leadership aligned with Anglicare's values and leadership framework, creating an engaged and effective hospitality team.- Continuous Improvement
- Be part of review and enhance hospitality systems for efficiency and quality, provide feedback for improvement, and manage local projects as required. You will also collaborate with stakeholders to promote consistency, compliance, and innovation across sites.- Business Operations
- You will oversee hospitality services across the region to meet KPIs, contribute to organisational strategy, and manage safety, risk, and operational challenges effectively.- Team
- You will work with a team that is focussed on setting you up for success and nurturing your passion.

What You Bring:
- Strategic thinking and planning skills- Strong leadership, management, team building, consulting and negotiation skills- Organisational and decision-making ability- Administrative ability and inventory management knowledge- Strong analytical and interpersonal skills- Service attitude- Ability to mentor and guide- Oversee region's hospitality services to meet KPIs.- Ability to contribute to Anglicare's Strategy.- Manage safety, risk, and problem-solve.

Qualifications & Experience:
- Must hold minimum of Cert III in Commercial Cookery- Proven and demonstrated experience in a similar role in aged care- Knowledge of IDDSI framework

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Please note that successful completion of background checks and a NDIS Worker Screening Check Clearance may be required for this role.

At Anglicare, we are committed to honouring Jesus Christ, enriching lives, and strengthening communities.

We maintain a zero-tolerance policy for child abuse, ensuring the safety and wellbeing of all children and young people.

Application Close Date: May 18, 2025