Ecommerce Manager

2 days ago

Sydney, Australia Sharp & Carter Full time

Join this National Treasure in a period of huge growth and potential | B2C
- Drive customers instore and online | Manage the eCommerce and Digital Strategy
- $130-140k base + super | Initial 10-11 month Contract role with potential Perm

**About the Role**:
**Key Responsibilities**:

- Management of business website along with their agency, with a focus on ongoing improvements to better meet audience needs and drive engagement and customers in-store and online
- Full P&L management of the website and Online store.
- Driving sales and profitability of the Online store.
- Reporting and analysis of all main KPI’s to maximise profitability.
- Ensuring the merchandising, promotions and product availability
effectively drive sales and conversion.
- Lead enhancement projects for Ecommerce and fulfilment to maximise
efficiency.
- Manage the website pages to ensure best practice UX.
- Oversee the Digital marketing strategy to ensure effective ROAS.
- Manage the relationship with external Digital agencies to ensure most
effective SEO, CRO & SEM plans and tactics.
- Manage Online order fulfilment to constantly refine costs and delivery
lead times.
- Drive the company’s Omni channel strategy and ensure effective, timely and to budget roll out of all functionalities.
- Be the main advocate and expert for the website and online store to the franchisees ensuring buy in across the network to developments and enhancements. Manage relationship with any 3rd party providers such as courier companies, freight companies or logistics.

**Key Skills Required**:

- Previous experience in an eCommerce role, most favourably within a Retail or B2C environment;
- Strong commercial focus to deliver sales results;
- Solid understanding of eCommerce metrics and analytics data;
- Ability to draw insights and make recommendations and implement changes to online store to maximise sales, conversion rate, average order value;
- A positive, collaborative and solutions-focused attitude.

**How to Apply

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