Receptionist / Concierge

4 days ago


Melbourne, Australia Eagers Automotive Full time

Positive workplace culture/Friendly team + supportive management
- Opportunities for career development/Access to health + wellbeing support
- Working across multiple dealerships all located on Wirraway Road Essendon Fields

This is a unique opportunity for an individual who understands the importance of high level customer service.

This is a Part Time position and is the first point of contact for our valued Guests, either in person or over the phone. It's exciting position goes beyond the role of Receptionist / Concierge as it requires you to give service beyond expectations to all our valued guests.

**You will be working Monday, Thursday, Friday and Saturdays, across multiple dealerships all located on Wirraway Road in Essendon Fields.**

**About the role**:

- Permanent Part Time
- Managing inbound phone calls
- Accurate recording and relaying of messages
- Meeting and greeting guests in a friendly and professional manner
- Monitoring the flow of dealership floor traffic
- General house keeping
- Preparing various reports
- Logging all sales enquiries and floor traffic
- Booking service appointments
- Preparing repair orders and updating Guests' details including data recording and monitoring the flow of dealership floor traffic

**Do you have?**
- Previous reception/concierge experience
- Saturday availability
- An approachable and positive personality
- Excellent attention to detail and professional personal presentation
- Professional and engaging telephone manner
- Strong verbal and written communication
- Proven ability to build rapport and foster successful relationships

**Here is why you should join Australia's largest automotive retailer**:

- We are Australasia's largest and most dynamic automotive retailer employing over 8,000 team members across 250 dealerships within Australia & New Zealand. We represent over 33 car brands and 11 truck & bus brands priding ourselves of delivering an exceptional guest experience._
- We offer our people extensive training and development opportunities with access to a range of employee benefits, including discounted gym memberships, health insurance, vehicle purchasing and service discounts._
- Eagers Automotive is an equal opportunity employer that values diversity in the workplace._


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