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Administration Officer

3 weeks ago

Biggera Waters, Australia Balance Mobility Full time

Due to continued growth we have the opportunity for a Administration Officer to join our team at Balance Mobility.

Balance Mobility is a mobility and healthcare retail business located in Tweed Heads and Biggera Waters. We provide mobility and rehab equipment to those in need through sales, hire, servicing and delivery. To be successful in this role you must enjoy working with people, have sound computer skills and have excellent communication skills. You will be an energetic person who enjoys working in a fast-paced environment and possess attention to detail.

Responsibilities and Duties
- Respond to E-Mail, telephone or face to face enquiries.
- Providing quotes and completion of in store and online sales.
- Advising customers by providing information and advice on products.
- Answering incoming calls taking messages and re-directing calls as required.
- Directing customers by leading them to products and suggesting items and add on if required.
- The ability to handle sensitive information and situations in a confidential and confident manner.
- Assists customers to make selections by building customer confidence offering suggestions and opinions.
- Creating invoices for Dept Veteran Affairs
- Create NDIS quotes, invoices and use the the NDIS portal

Key Requirements
- Flexibility, adaptability and innovative
- Willing to go the extra mile for our customers
- The ability to work autonomously and as part of a team
- Intermediate computer Skills, including word and E-Mail
- The ability to attend to client’s needs in a genuine and empathetic manner
- Strong organisational and administrative skills, including an ability to prioritise workloads.

This is a long-term opportunity where your dedication and skills are valued and recognised but you are still afforded the opportunity to grow and develop we would love to hear from you. Please note Police check or the ability to obtain one will be a requirement for this role

Experience with NDIS, DVA or Home Care Packages highly regarded but not necessary

Please forward your resume, no more than 3 pages and a short covering letter outlining your experience.

**Salary**: $55,000.00 - $65,000.00 per year

Schedule:

- Day shift

Work Location: One location