Administration Assistant

Department: Homes NSW- Location: Burwood, NSW, AU, 2134- Req ID: 78747-
- **Administration Assistant**-
- **Location - Sydney Metro - Burwood**- ** Employment type - Temporary up to 30 June 2026**- ** Salary - Clerk Grade 1/2, $ 75,728 to $** **82,329**-
- **About Us**-
- The Housing Appeals Committee (HAC) provides an independent appeals mechanism for social housing clients in NSW. The HAC Secretariat is a business unit of Homes NSW and provides administrative and customer support services to enable the delivery of timely and responsive independent appeal services.-
- **Your role**-
- The Administrative Assistant supports a client-focused team delivering appeals services to social housing residents, collaborating with clients, staff, and providers to ensure a culturally responsive service.- With a high level of attention to details and strong administrative and customer service skills, you’re confident using computer-based technology and managing tasks like records maintenance, meeting coordination, minute taking and financial processes.-
- **What you’ll do**- This position involves multi-tasking and managing a range of enquiries. Example responsibilities include:

- Providing administrative services such as filing, handling mail, maintaining registers, routine purchasing, supporting meetings and events, photocopying, and preparing documents to facilitate team or unit operations
- Gathering and organizing information for documentation and report preparation
- Responding to enquiries and requests for information, referring enquiries when necessary, to ensure accurate information is provided
- Updating records and databases in accordance with records management procedures to maintain accurate, properly stored and accessible information- ** What we’re looking for**-
- You’re known for providing excellent customer service, your strong communication skills (both written and verbal), and you understand the importance of discretion and confidentiality
- You thrive under pressure and meet tight timeframes. You’re flexible and organised, with great attention to detail and accuracy
- You’re a highly motivated team player, working collaboratively and independently as required, but always with a ‘can-do’ attitude.
- Experience in a similar role managing multiple priorities throughout your day- For further information please download the role description.** What We Offer**-
- We offer a variety of benefits, including:- A challenging and rewarding career-
- Flexible, autonomous work environment-
- Competitive pay and conditions-
- Training and development opportunities to build and maintain capabilities-
- Health & Wellbeing and Employee Assistance Programs.- Want more information? Visit our website to see more information on Working for us.

**- **We do work that really matters**-
- Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

** Are you ready to join us?**-
- Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:- As the Administration Assistant you will be required to ensure excellent customer service, support staff and external stakeholders and manage a demanding workload. Please provide an example of when you have demonstrated these skills. What were your responsibilities, what process did you put in place and the outcome? (Maximum 300 words) Describe a time where you have had competing deadlines? What did you do to manage these deadlines and what was the outcome? (Maximum 300 words)- ** Applications close**Friday 14 November at 11:59pm AEST.-
- **Got a question?** Visit Recruitment adjustments on the DCJ website to learn more.-
- **Inclusion and Diversity lies at the heart of how we recruit**-
- We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.-
- To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

**- **Other Information**-
- A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

**_ The Welcome Experience_**:

- The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.