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Chinese-speaking Administrator in Psychology

3 weeks ago

Burwood, Australia Sprout Psychology Melbourne Pty Ltd Full time

**Practice Administrative Assistant**

**Join Sprout Psychology Melbourne - Where Growth and Diversity Thrive**

Are you a highly organized and compassionate individual seeking a rewarding administrative role in a dynamic and supportive environment? Sprout Psychology Melbourne, the largest and most reputable Bilingual Educational and Developmental Psychology clinic in Melbourne, is looking for an enthusiastic Administrative Assistant to join our vibrant team.

**About Us**

At Sprout Psychology Melbourne, we proudly embrace the Neurodiversity Affirmative Paradigm, celebrating the unique strengths and perspectives of every individual. Our dedicated team of psychologists from diverse linguistic backgrounds provides exceptional, culturally responsive psychoeducational services to over 1,000 clients. We foster an inclusive and empowering space where neurodivergent individuals can flourish.

**The Role**

As an Administrative Assistant, you will play a vital role in ensuring the smooth operation of our clinic and delivering an outstanding client experience. You will collaborate closely with the Director and Business Manager to maintain a well-organized and welcoming environment. Your key responsibilities will include:

- Managing daily administrative tasks (e.g., clinic presentation, mail, appointments, invoicing).
- Facilitating team communication and support.
- Maintaining positive relationships with referrers and external stakeholders.
- Managing complaints and risks.
- Providing exceptional client care and support.
- Contributing to team building and a positive clinic culture.
- Assisting with social media presence.
- Adhering to compliance and confidentiality standards.

**Experience and Skills**
- Medical or Allied Health admin background is a plus but not required
- Relevant experience working in a structured and organized environment (as following policies and procedures are integral to a psychology practice admin)
- Excellent organizational and time-management skills
- Strong communication and interpersonal skills
- Ability to multitask and prioritize effectively
- Proficiency in business software: Google Suite, Microsoft Excel, Canva, etc.
- A compassionate and client-centered approach
- Commitment to embracing diversity and inclusion
- Proactive and fast learner
- **Trilingual fluency - Cantonese, Mandarin, English (in professional fluent level)**

**Benefits**
- Competitive salary of $60,000 - $69,000 per annum (plus 11.5% superannuation)
- Work in a supportive and fulfilling environment that values your contributions
- Opportunities for professional development and growth
- Be part of a passionate team dedicated to making a positive impact in the lives of neurodivergent individuals and their families
- Flexible work arrangements (hybrid, with flexibilities for remote work)

**We look forward to hearing from you**

Sprout Psychology Melbourne is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

**Job Types**: Full-time, Part-time, Permanent

Pay: From $60,000.00 per year

Expected hours: 15 - 38 per week

Work Location: In person

Application Deadline: 30/09/2024