Customer Service Officer

2 days ago

Perth Airport, Australia Kaltire Full time

**Kal Tire Mining Tire Group Australia have an exciting opportunity for a Customer Service Officer to join our Perth Branch team.**

**_ About Us:_**

Kal Tire Mining Tire Group are an independent mining tyre supplier and trusted partner to some of the country’s leading mines. Today, our team members support more than 20 open pit and underground mines across five major mining regions including Papua New Guinea. As a Registered Training Organisation, we are passionate about investing in the future of our people through quality training. As a company, we are passionate about sustainability and investing in the future of our industry through offering Mining Tyre Recycling, fuelling a circular economy.

**_
About the Position:_**

This position will be responsible for supporting the sales and business development activities of the Perth Branch. Specifically, this role will involve:

- Managing and administrating customer service requests for existing and new customers
- Creating quotes and identifying stock cost & logistic availability
- Order processing and invoicing
- Regular reporting of sales, procurement and stock movement activities
- Creating and maintaining excellent relationships with customers, suppliers and service providers
- This role involves occasional travel with Branch and Business Development Managers to meet with customers_
- 5/2 roster, Monday to Friday

**_ About You:_**
- Prior experience in internal sales, product support or business administration
- Prior experience with regular reporting and invoicing
- Excellent customer service and relationship management skills
- Intermediate Microsoft 365 and computer skills
- Knowledge of tyre and rim products desirable, but not essential
- Knowledge of or experience in automotive or mining industries desirable, but not essential

**_ The Benefits:_**
- Competitive base salary
- Highly experienced Business Development and Branch Managers to learn from
- Discounts on gym memberships, nutrition and access to financial advice
- Employee Assistance Program for team members and their families
- Ongoing training & support to further your career

**_ How to Apply:_**

**_

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