People Services Administration Manager

**A bit about us**
Icon Group has a track record of continued business success through brave and focused leadership decisions and the commitment of more than 3,000 employees company wide. Being Australia’s largest dedicated cancer care provider, we’ve expanded globally into Singapore, Mainland China, Hong Kong and New Zealand. We’re built on a strong but simple mission - to deliver the best care possible, to as many people as possible, as close to home as possible.

We bring together all aspects of quality cancer care, including medical oncology, radiation oncology, haematology, pharmacy and chemotherapy compounding to deliver a true end-to-end seamless service for cancer patients internationally.

As we continue to grow, what we do matters to more and more people every day. Each role at Icon holds a strong contribution to the care provided. And when you choose a career with Icon, you help change people’s lives for the better.

**The opportunity**
As our
**People Services Administration Manager** reporting to our Global Head of People Services, you’ll lead our fast-paced People Services Administration team of 5 in providing HR administration services such as processing employment contracts, changes and terminations, employee file management and pre-employment screening requirements to our business leaders and employees. Our People Services Administration team support all divisions at Icon, including cancer care, pharmacy and compounding.

This is a
**permanent full-time** opportunity, based at our head office in
**South Brisbane **(close to all public transport and across the road from Messina if you have a sweet tooth and already know the area). You’ll work closely with our People & Capability Leadership Team, in particular our Payroll, Employee Relations and Business Partnering teams to ensure team member queries are answered efficiently and accurately.

Aside from the typical responsibilities of coordinating the team’s daily work tasks, improving administration processes, stakeholder management and supporting annual remuneration review, you’ll also lead and develop the team and delivery of team related project work. Involvement in our automation improvement initiatives forms an exciting project aspect of the role.

This is an exciting time to join a private healthcare organisation that has grown immensely in the past few years, and will continue to expand, but still uphold our core mission of providing the best possible care

**About you**
We’re looking for a leader who can coordinate workflow and supervise workloads to deliver a high volume of accurate work with a shared focus on deadlines. Someone who can identify a way to do things more efficiently, then coach and develop the team to make it happen.

**We’d also like to see**:

- Leadership experience within an HR or operations role
- Experience with the scoping and implementation of HR related projects
- Experience in managing frontline employee relations matters
- Good knowledge of Australian award system and ability to understand labour laws in New Zealand and Singapore
- Proven ability to work in a team environment and develop good working relationships with business stakeholders and colleagues to facilitate optimal outcomes

**In return for your commitment and dedication, we offer**
- Flexible work arrangements
- Access to novated lease options via our partner RemServ
- Discounts and cashback on hundreds of brands through our internal ignite app
- Access to paid parental leave and the ability to purchase annual leave
- An inclusive workplace that values diversity and encourages growth and development
- Access to our Employee Assistance Program (EAP)
- Support and guidance from your leader to work collaboratively and make this role your own
- An exciting environment where your input will matter

**If you're ready to take your HR career to the next level and find Purpose, at Pace and Connection, at Heart**

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**At Icon, You Can**.
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