Fleet Operations Officer

About the role

Elders is seeking a Fleet Operations Officer to join the Elders Fleet Operations team on a permanent, full-time basis.

We’re looking for an enthusiastic, engaged, accountable team-player who’ll perform an integral role in day-to-day operational fleet activities to ensure that our fleet of over 2,500 vehicles operates effectively.

You’ll join the existing Fleet Operations team in this internal customer-facing role, supporting Elders’ drivers, managers, and other stakeholders manage the needs of the fleet, supported by an external Fleet Management Organisation (FMO). This role delivers a great customer experience for staff and stakeholders through timely
response, accurate record-keeping, and an understanding of Elders’ complex fleet requirements.

Responsibilities
- Support the Fleet Operations team by being a primary point of contact for

drivers and other stakeholders.
- Support the FMO as a day-to-day contact for general queries.
- Complete actions to terminate, activate, and vary fleet contracts.
- Update data and records through exception reporting and error identification.
- Contribute to process improvement activities day to day and via targeted

projects.
- Undertake ad hoc tasks to support the operation of the Fleet. This can include

auditing the fleet, providing support for reviewing existing vehicles and

scoping new vehicles, dealing with state and territory registries, working with

insurers, and supporting the efficient management of infringement notices.
- Assist the Fleet Operations Team Leader and National Fleet Operations

Manager as required to perform tasks such as forecasting, allocating, and

ordering new vehicles and accessories.
- Prioritise customer experience across all interactions and develop effective

relationships with internal and external stakeholders at all levels.

About you
- Energetic, outcome-driven, collaborator who wants to learn and develop

professionally.
- Experience in general administration, fleet management, automotive support,

or similar. Exceptional organisational skills, attention to detail, and willingness to follow
processes.
- Ability to manage multiple competing priorities at once and succeed in

delivering outcomes in a timely manner.
- Problem solver, willing to pick up the phone and talk through stakeholder

concerns.
- Unambiguous, technically-correct written and verbal communication skills.
- Proficient in Outlook, Teams, and Excel.
- Comfortable working digitally, with a geographically-diverse Fleet Operations

team and stakeholders.
- Self-motivated, reliable, and collaborative.
- A commitment to continuous improvement, understanding how and why

problems may occur and working through mitigants and solutions until they
are resolved.
- Thrive in a fast-paced environment.
- Enjoy learning and understanding new systems and processes.
- Experience in accounts processing highly regarded but not essential

This role offers a hybrid working environment to support the right applicant. The
Elders Adelaide office is the primary place of work.

About Elders

As a trusted Australian agribusiness, we have played an important role in the agricultural sector for 185 years. Our expansive network across Australia offers links to markets, tailored advice and specialist knowledge across a range of products and services, including farm supplies, agronomy, livestock, wool, grain, finance, insurance, and real estate.

We are committed to a sustainable and prosperous future for rural and regional communities and creating value for all stakeholders in the agricultural supply chain, across both Australian and international markets.

Elders is for Australian agriculture.

We are now looking for the next generation to be part of something big and drive the future of Elders.

If you are ready to grow your career with Elders, please today

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