Fleet Operations Officer

About the role

Elders is seeking a Fleet Operations Officer to join the Elders Fleet Operations team on a permanent, full-time basis.

We're looking for an enthusiastic, engaged, accountable team-player who'll perform an integral role in day-to-day operational fleet activities to ensure that our fleet of over 2,500 vehicles operates effectively.

You'll join the existing Fleet Operations team in this internal customer-facing role, supporting Elders' drivers, managers, and other stakeholders manage the needs of the fleet, supported by an external Fleet Management Organisation (FMO). This role delivers a great customer experience for staff and stakeholders through timely
response, accurate record-keeping, and an understanding of Elders' complex fleet requirements.

Elders is looking for someone with excellent organisational skills, attention to detail, and a willingness to take ownership of customer and stakeholder outcomes. With so many facets to supporting the fleet, the successful candidate will have the chance to make this role their own and develop specialist areas of expertise within the Fleet Operations team.

Responsibilities

• Support the Fleet Operations team by being a primary point of contact for

drivers and other stakeholders.

• Support the FMO as a day-to-day contact for general queries.

• Complete actions to terminate, activate, and vary fleet contracts.

• Update data and records through exception reporting and error identification.

• Contribute to process improvement activities day to day and via targeted

projects.

• Undertake ad hoc tasks to support the operation of the Fleet. This can include

auditing the fleet, providing support for reviewing existing vehicles and

scoping new vehicles, dealing with state and territory registries, working with

insurers, and supporting the efficient management of infringement notices.

• Assist the Fleet Operations Team Leader and National Fleet Operations

Manager as required to perform tasks such as forecasting, allocating, and

ordering new vehicles and accessories.

• Prioritise customer experience across all interactions and develop effective

relationships with internal and external stakeholders at all levels.

About you

• Energetic, outcome-driven, collaborator who wants to learn and develop
professionally.

• Experience in general administration, fleet management, automotive support,
or similar. Exceptional organisational skills, attention to detail, and willingness to follow
processes.

• Ability to manage multiple competing priorities at once and succeed in
delivering outcomes in a timely manner.

• Problem solver, willing to pick up the phone and talk through stakeholder
concerns.

• Unambiguous, technically-correct written and verbal communication skills.

• Proficient in Outlook, Teams, and Excel.

• Comfortable working digitally, with a geographically-diverse Fleet Operations
team and stakeholders.

• Self-motivated, reliable, and collaborative.

• A commitment to continuous improvement, understanding how and why
problems may occur and working through mitigants and solutions until they
are resolved.

• Thrive in a fast-paced environment.

• Enjoy learning and understanding new systems and processes.

• Experience in accounts processing highly regarded but not essential
 
You might not meet all of the above criteria. However, don't hesitate to apply should you see yourself contributing in the role – flexibility is available.

This role offers a hybrid working environment to support the right applicant. The
Elders Adelaide office is the primary place of work.

About Elders

As a trusted Australian agribusiness, we have played an important role in the agricultural sector for 185 years. Our expansive network across Australia offers links to markets, tailored advice and specialist knowledge across a range of products and services, including farm supplies, agronomy, livestock, wool, grain, finance, insurance, and real estate.

 We are committed to a sustainable and prosperous future for rural and regional communities and creating value for all stakeholders in the agricultural supply chain, across both Australian and international markets.

Elders is for Australian agriculture.

We are now looking for the next generation to be part of something big and drive the future of Elders.

If you are ready to grow your career with Elders, please click on 'Apply' today

Please note, applications may be shortlisted as they are received.

At Elders, we strive to create a safe environment where everyone can thrive. We aspire to do this by recognising talent, promoting inclusion and celebrating diversity. No matter how you identify, we encourage talented people from all backgrounds, abilities and identities to apply for roles at Elders.

We will accept applications from all people with the right to live and work in Australia.

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