Guest Service Agent

3 days ago

Melbourne, Australia Mantra on Little Bourke Full time

A 4.5 star hotel in the heart of Melbourne, **Mantra on Little Bourke** offers plush accommodation ranging from Studios to 2 bedroom self-contained apartments. Its facilities are first class and includes an a la carte restaurant and 24 hour room service, while Its location allows quick access to transport links, boutique shopping, famous eat streets and lots of cultural hotspots.

Do you go the extra mile to create a memorable guest experiences? Join our motivated and vibrant Front Office Team as a **Guest Service Agent** and build your career with Accor.

**As our next Guest Service Agent, you will**:

- Deliver service excellence, from check in to check out and everywhere in between
- Often be the first point of contact for guests and visitors
- Be responsible for completing a wide variety of front office tasks, which will ensure that every day is different from selling the hotel’s facilities to taking reservations and maintaining guest accounts
- Provide guests and visitors with local information from your vast array of knowledge regarding the neighbourhood attractions and amenities

**What we are looking for**:

- The ability to work under pressure, multitask and think on your feet to quickly resolve issues is required
- Strong communication skills and pride in personal presentation
- A passionate person who is able to make both their colleagues and guests smile
- Someone with apparent energy and a positive attitude, that they will bring with them to every single shift
- A genuine customer service focus and a strong dedication to always making our guest’s smile during their stay

**Why work for Accor?**
With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.
Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.
Take advantage of special team member rates across Australia - from 30% off

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.

  • Guest Service Agent

    2 weeks ago

    Melbourne, Australia IBIS BUDGET Full time

    **Company Description** ibis Budget Melbourne CBD**is located in the heart of Melbourne CBD with easy access to shopping and dining options Melbourne has to offer. With its convenient location, ibis budget Melbourne CBD offers the perfect base for visitors travelling to Melbourne on a budget. We are looking for a Guest Service Agent who can work afternoon &...

  • Guest Service Agent

    15 hours ago

    Melbourne, Victoria, Australia Pro-Invest Careers Full time

    Join our team at Next Hotel MelbourneAre you passionate about creating unforgettable guest experiences in a vibrant and stylish environment?Pro-invest Group is excited to invite applications for the Guest Service Agent position at Next Hotel Melbourne, where exceptional service and immersive experiences come together in Melbourne's premier retail and dining...

  • Guest Service Agent

    15 hours ago

    Melbourne, Victoria, Australia Pro-Invest Careers Full time

    Join our team at Next Hotel MelbourneAre you passionate about creating unforgettable guest experiences in a vibrant and stylish environment?Pro-invest Group is excited to invite applications for the Guest Service Agent position at Next Hotel Melbourne, where exceptional service and immersive experiences come together in Melbourne's premier retail and dining...

  • Guest Service Agent

    5 days ago

    Melbourne, Australia MOVENPICK Full time

    **Company Description** At Mövenpick Hotel Melbourne we do ordinary things in an extraordinary way. We believe true hospitality is about turning small gestures into heartwarming moments and are looking for a part-time Guest Service Agent who wants more than just a job. Come, share your passion and start your journey with us! Located opposite Southern Cross...

  • Guest Service Agent

    2 days ago

    Melbourne, Australia The Cullen Full time

    Inspired by and dedicated to Australian contemporary artists, **Art Series Hotels** offers a hotel experience a little extraordinary. Inspired by and dedicated to Australian contemporary artists, **Art Series Hotels** offers a hotel experience a little extraordinary. This boutique Art Series Hotel, **The Cullen** in the heart of Prahran is home to a team of...

  • Guest Service Agent

    2 weeks ago

    Melbourne, Australia Song Properties Pty Ltd Full time

    **Who we are** CLLIX Apartments & Hotels manages approximately 3,000 self-contained and contemporary strata-titled apartments. CLLIX currently has an extensive portfolio across Queensland, Victoria and Adelaide with more growth set to occur in 2024 and beyond. CLLIX Apartments & Hotels provides modern and contemporary self-contained apartments across...

  • Guest Service Agent

    4 days ago

    Melbourne, Australia Shadow Play by Peppers Full time

    **Shadow Play by Peppers** is inclusive of one and two bedroom apartments with floor to ceiling windows and contemporary décor. Housed within the hotel is a cocktail bar come suit tailoring service and an enclosed garden space on the top floor, featuring a freestanding fireplace and commanding bayside views. An exclusive rooftop entertainment area boasts...

  • Guest Service Agent

    2 weeks ago

    Melbourne, Australia Cushman & Wakefield Full time

    **Job Title** Guest Service Agent **Job Description Summary** The guest services agent role is responsible for delivering exceptional workplace experiences and service to residents, guests and the community, ensuring qualitative customer outcomes are realised. The Agent must ensure they liaise professionally and appropriately with customers, suppliers and...

  • Guest Service Agent

    2 weeks ago

    Melbourne, Australia Lancemore Hotel Group Full time

    Guest Service Agent - Lancemore Crossley St. Full-time opportunity | Boutique hotel in Melbourne’s free tram zone | Access exclusive staff benefits We’re looking for a warm, personable and proactive Guest Service Agent to join our Front Office team at Lancemore Crossley St., a design-led boutique hotel in the heart of Melbourne’s theatre district. If...

  • Guest Services Agent

    2 weeks ago

    Melbourne, Australia Virgin Australia Full time

    **Work type**: Part Time **Location**: Melbourne **Job type**: Customer Service **Applications close**: **Guest Services Agent**: Hello. We’re Virgin Australia, and we’re looking for Guest Services Agents to join our team in Melbourne Airport. We’re the airline that’s always done things a little different. Our way. The Virgin way. For us, flying...