Guest Services Agent

1 week ago

Melbourne, Victoria, Australia Hyatt Place Melbourne, Essendon Fields Full time

Summary

**About Hyatt Place**

Hyatt Place hotels provide intuitive design and quality offerings, delivered at great value. The Hyatt Place experience is designed to be simple and seamless and the brand was recognised by JD Power as achieving the highest levels of guest satisfaction among upscale hotel chains in 2015.

**About the Role**

As Guest Services Agent - Hyatt Place Essendon Fields, you will be the first point of contact for all internal and external guests. This position will help create an experience for our guests by offering guests a larger than home experience with welcoming, helpful and exceptional service.

The Guest Services Agent will have a strong presence in the lobby as well as back of house whilst providing an excellent and consistent level of service to our guests and colleagues at all times, whilst also, displaying a courteous, professional and efficient service across a variety of departments.

**Qualifications**:
**Main Responsibilities**
- To be the main point of contact for both external and internal guests.
- To assist guest with check-in and check-out processes.
- To be flexible and adaptable.
- Maintain complete hotel knowledge of all hotel features, services and hours of operation.
- Ensure the Front of House areas are well maintained, clean and tidy at all times.

**Requirements**:

- Customer service experience is required, preferably in a hotel or related field
- Relevant degree in Hospitality is preferred, but not essential
- Be able to work a flexible roster including, weekends, evenings and holidays
- Excellent interpersonal skills
- Strong time management with the ability to juggle multiple demands

A career with Hyatt opens a world of opportunities. We have continually been named one of the World's Best Multinational Workplaces.

  • Guest Service Agent

    2 weeks ago

    Melbourne, Victoria, Australia The Lyall Hotel Full time $40,000 - $80,000 per year

    DO NOT APPLY FROM OVERSEAS, only candidates with working rights within Australia should applyAre you passionate about hospitality and guest service excellence? The Lyall S. Yarra, Melbourne's original boutique hotel, is seeking a dedicated and experienced Guest Service Agent for our Front Office team. If you thrive in a fast-paced environment, excel at...

  • Guest Service Agent

    7 days ago

    Melbourne, Victoria, Australia Ibis Budget Full time

    **Company Description** ibis Budget Melbourne CBD**is located in the heart of Melbourne CBD with easy access to shopping and dining options Melbourne has to offer. With its convenient location, ibis budget Melbourne CBD offers the perfect base for visitors travelling to Melbourne on a budget.We are looking for a Guest Service Agent who can work afternoon &...

  • Guest Services Agent

    2 weeks ago

    Melbourne, Victoria, Australia Song Properties Full time

    1 year ago Be among the first 25 applicantsThe opportunityWe have an exciting opportunity for a versatile and talented Guest Services Agent to join the Arise Hotels & Apartments Teams. We are looking for an experienced and professional hotelier who has had previous experience working in Hotels & Resorts.The opportunityWe have an exciting opportunity for a...

  • Guest Service Agent

    1 week ago

    Melbourne, Victoria, Australia Ihg Hotels & Resorts Part time

    OverviewJoin to apply for theGuest Service Agent - Part timerole atIHG Hotels & ResortsFirst impressions count. To get our guests' memorable experiences off to an unforgettable start, we're looking for a Guest Service Agent who can make transactions seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at...

  • Guest Service Agent

    1 week ago

    Melbourne, Victoria, Australia IHG Hotels & Resorts Full time

    OverviewGuest Service Agent | Full Time | Crowne Plaza MelbourneJoin to apply for the Guest Service Agent role at IHG Hotels & Resorts.About UsCrowne Plaza Melbourne is the perfect destination for your next staycation, family holiday, or romantic escape. The hotel offers central accommodation near Melbourne CBD on the Yarra River, close to the South Wharf...

  • Guest Service Agent

    1 week ago

    Melbourne, Victoria, Australia IHG Hotels & Resorts Full time

    OverviewGuest Service Agent | Full Time | Crowne Plaza MelbourneJoin to apply for the Guest Service Agent role at IHG Hotels & Resorts.About UsCrowne Plaza Melbourne is the perfect destination for your next staycation, family holiday, or romantic escape. The hotel offers central accommodation near Melbourne CBD on the Yarra River, close to the South Wharf...

  • Guest Services Agent

    3 weeks ago

    Melbourne, Victoria, Australia Song Properties Full time

    1 year ago Be among the first 25 applicantsThe opportunityWe have an exciting opportunity for a versatile and talented Guest Services Agent to join the Arise Hotels & Apartments Teams. We are looking for an experienced and professional hotelier who has had previous experience working in Hotels & Resorts.The opportunityWe have an exciting opportunity for a...

  • Guest Services Agent

    3 weeks ago

    Melbourne, Victoria, Australia Song Properties Full time

    1 year ago Be among the first 25 applicantsThe opportunityWe have an exciting opportunity for a versatile and talented Guest Services Agent to join the Arise Hotels & Apartments Teams. We are looking for an experienced and professional hotelier who has had previous experience working in Hotels & Resorts.The opportunityWe have an exciting opportunity for a...

  • Guest Service Agent

    1 week ago

    Melbourne, Victoria, Australia Hotel Grand Chancellor Melbourne Full time

    Hotel Grand Chancellor Melbourne is a busy boutique style upscale hotel of 160 rooms with a dedicated conference floor boasting 5 conference rooms in the Melbourne CBD. Our team members are dedicated and passionate and we have an exciting opportunity for a full time Guest Service Agent to join our team.Reporting to the Front Office Duty Managers, the Guest...

  • Guest Service Agent

    1 week ago

    Melbourne, Victoria, Australia IHG Hotels & Resorts Part time

    OverviewJoin to apply for the Guest Service Agent - Part time role at IHG Hotels & ResortsFirst impressions count. To get our guests' memorable experiences off to an unforgettable start, we're looking for a Guest Service Agent who can make transactions seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at...