Guest Services Agent

2 days ago


Melbourne, Victoria, Australia Song Properties Full time

1 year ago Be among the first 25 applicants

The opportunity

We have an exciting opportunity for a versatile and talented Guest Services Agent to join the Arise Hotels & Apartments Teams. We are looking for an experienced and professional hotelier who has had previous experience working in Hotels & Resorts.

The opportunity

We have an exciting opportunity for a versatile and talented Guest Services Agent to join the Arise Hotels & Apartments Teams. We are looking for an experienced and professional hotelier who has had previous experience working in Hotels & Resorts.

Who We Are

Arise Hotels & Apartments managers approximately 3,000 self-contained and contemporary strata titled apartments. Arise currently has an extensive portfolio across Queensland, Victoria and Adelaide with more growth set to occur in 2022 and beyond.

As part of the Arise Hotel & Apartment group, there has never been a better time to join our rapidly growing company We are a dynamic team, positive and committed to achieving new heights in the industry.

What Your Week Looks Like

Your role will be focused on providing high quality customer service to our guest and residences during their stay. You will provide timely and effective email and phone management, including answering inquiries from future and in-house guest. Along with the checking in and out of arriving and departing guest this role is essential for the smooth day to day running of the operation and integral in the guest experience.

You'll face challenging situations that will call upon your problem solving skills and ability to be flexible and agile on the fly, whilst maintain integrity and reputation of our brand.

What We Need From You

  • Minimum of 1 years' experience in same or similar role
  • Previous experience using RMS9 and Cloud Hospitality Software is an advantage
  • Strong ability to use basic Microsoft Office systems
  • The ability to problem solve
  • The ability to be resourceful and self-sufficient
  • Can anticipate needs, be agile and flexible to ensure deadlines are met
  • Strong customer services skills
  • Effective and efficient time management skills
  • Strong written & verbal communication skills, with a focus on detail

What's In It For You
  • Career progression;
  • Immediate start;
  • A growing company with ongoing career opportunities;
  • Central working location close to public transport;
  • Modern work places with higher end product.
Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeTemporary
Job function
  • Job functionOther

Referrals increase your chances of interviewing at Song Properties by 2x

Melbourne, Victoria, Australia 2 days ago

Guest Service Agent Lancemore Crossley St. Melbourne

Melbourne, Victoria, Australia 1 week ago

Albert Park, Victoria, Australia 1 week ago

Guest Service Agent Lancemore Crossley St. Melbourne

Melbourne, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia 3 days ago

Melbourne, Victoria, Australia 16 hours ago

Caulfield South, Victoria, Australia 3 weeks ago

Client Services Administrator Port Melbourne

Port Melbourne, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 1 month ago

Dandenong, Victoria, Australia 2 months ago

Customer Service Representative – Personal Development

Camberwell, Victoria, Australia 1 day ago

Member Resolutions Officer - Administration

Melbourne, Victoria, Australia 3 days ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
  • Guest Service Agent

    4 days ago


    Melbourne, Victoria, Australia Pro-Invest Careers Full time

    Join our team at Next Hotel MelbourneAre you passionate about creating unforgettable guest experiences in a vibrant and stylish environment?Pro-invest Group is excited to invite applications for the Guest Service Agent position at Next Hotel Melbourne, where exceptional service and immersive experiences come together in Melbourne's premier retail and dining...

  • Guest Service Agent

    4 days ago


    Melbourne, Victoria, Australia Pro-Invest Careers Full time

    Join our team at Next Hotel MelbourneAre you passionate about creating unforgettable guest experiences in a vibrant and stylish environment?Pro-invest Group is excited to invite applications for the Guest Service Agent position at Next Hotel Melbourne, where exceptional service and immersive experiences come together in Melbourne's premier retail and dining...


  • Melbourne, Victoria, Australia The Great Southern Hotel Full time

    The Great Southern Hotel Melbourne (GSH-Melbourne)is a busy hotel located in the heart of Melbourne's CBD, offering 274 rooms. The hotel is in the perfect location for both the tourist and business client alike, located within extremely close proximity to all the wonderful Melbourne attractions including the Crown Casino, Southern Cross station, New Quay,...


  • Melbourne, Victoria, Australia The Great Southern Hotel Full time

    The Great Southern Hotel Melbourne (GSH-Melbourne)is a busy hotel located in the heart of Melbourne's CBD, offering 274 rooms. The hotel is in the perfect location for both the tourist and business client alike, located within extremely close proximity to all the wonderful Melbourne attractions including the Crown Casino, Southern Cross station, New Quay,...


  • Melbourne, Victoria, Australia Buscojobs Full time

    The Great Southern Hotel Melbourne (GSH-Melbourne) is a busy hotel located in the heart of Melbourne's CBD, offering 274 rooms. The hotel is in the perfect location for both the tourist and business client alike, located within extremely close proximity to all the wonderful Melbourne attractions including the Crown Casino, Southern Cross station, New Quay,...

  • Guest Services Agent

    3 weeks ago


    Melbourne, Victoria, Australia Song Properties Full time

    The opportunityWe have an exciting opportunity for a versatile and talented Guest Services Agent to join the Arise Hotels & Apartments Teams. We are looking for an experienced and professional hotelier who has had previous experience working in Hotels & Resorts.Who We AreArise Hotels & Apartments managers approximately 3,000 self-contained and contemporary...

  • Guest Services Agent

    2 weeks ago


    Melbourne, Victoria, Australia Song Properties Full time

    The opportunityWe have an exciting opportunity for a versatile and talented Guest Services Agent to join the Arise Hotels & Apartments Teams. We are looking for an experienced and professional hotelier who has had previous experience working in Hotels & Resorts.Who We AreArise Hotels & Apartments managers approximately 3,000 self-contained and contemporary...


  • Melbourne, Victoria, Australia Ovolo Group Full time

    Founded in 2010, we're an independently owned and operated lifestyle brand with hotels & restaurants across Hong Kong, Australia, and Indonesia.Our mission is to share happiness.With bright eyes and even brighter minds, we create the kind of good vibrations that carry far and wide.Across continents and overseas.Throughout hotel lobbies, and beyond.It's...

  • Guest Service Agent

    3 days ago


    Melbourne, Victoria, Australia Ovolo Group Full time

    Founded in 2010, we're an independently owned and operated lifestyle brand with hotels & restaurants across Hong Kong, Australia, and Indonesia. Our mission is to share happiness. With bright eyes and even brighter minds, we create the kind of good vibrations that carry far and wide. Across continents and overseas. Throughout hotel lobbies, and beyond. It's...


  • Melbourne, Victoria, Australia Minor International Full time $40,000 - $80,000 per year

    Company Description Minor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...