Guest Service Agent

2 days ago

Melbourne, Victoria, Australia Ibis Budget Full time

**Company Description** ibis Budget Melbourne CBD**is located in the heart of Melbourne CBD with easy access to shopping and dining options Melbourne has to offer. With its convenient location, ibis budget Melbourne CBD offers the perfect base for visitors travelling to Melbourne on a budget.

We are looking for a Guest Service Agent who can work afternoon & over-night shifts.
**Job Description** Guest Service Agent/ Night Auditor - Part Time**

**Personality and Skills**

To be successful in this role you will be a motivated and well-presented individual preferably with experience in a similar role. Key to this role is the ability to assist the team with strong focus on guests and good time management.

Key Responsibilities
- Provide efficient service for guest arrival and departure; maintain accurate guest accounts and provide accurate, helpful information.
- Time management to complete shift checklist within given time frame.
- Maintain strict security procedures to ensure guest confidentiality and safety.

**Qualifications**
- ** Technical Skills**:Strong knowledge of computer systems including Microsoft Office and Opera.
- ** Strong Communication Skills**: Collaborative teamwork and excellent communication skills in English.
- ** Problem-Solving Skills**: Ability to think critically and find solutions with a guest-focused approach, creating memorable experiences for our guests.
- ** Local Knowledge**: Knowledge of the local attractions in Melbourne.
- ** Flexible Availability**: You will be required to work a range of shifts including mornings, afternoons, overnights, weekends and public holidays.

**Additional Information**
What's in it for you?
- Employee discounts at Accor Hotels worldwide.
- Learning programs through our Learn Your Way.
- Opportunity to grow within your property and across the world.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

  • Guest Service Agent

    1 week ago

    Melbourne, Victoria, Australia The Lyall Hotel Full time $40,000 - $80,000 per year

    DO NOT APPLY FROM OVERSEAS, only candidates with working rights within Australia should applyAre you passionate about hospitality and guest service excellence? The Lyall S. Yarra, Melbourne's original boutique hotel, is seeking a dedicated and experienced Guest Service Agent for our Front Office team. If you thrive in a fast-paced environment, excel at...

  • Guest Services Agent

    5 days ago

    Melbourne, Victoria, Australia Hyatt Place Melbourne, Essendon Fields Full time

    Summary**About Hyatt Place**Hyatt Place hotels provide intuitive design and quality offerings, delivered at great value. The Hyatt Place experience is designed to be simple and seamless and the brand was recognised by JD Power as achieving the highest levels of guest satisfaction among upscale hotel chains in 2015.**About the Role**As Guest Services Agent -...

  • Guest Services Agent

    1 week ago

    Melbourne, Victoria, Australia Song Properties Full time

    1 year ago Be among the first 25 applicantsThe opportunityWe have an exciting opportunity for a versatile and talented Guest Services Agent to join the Arise Hotels & Apartments Teams. We are looking for an experienced and professional hotelier who has had previous experience working in Hotels & Resorts.The opportunityWe have an exciting opportunity for a...

  • Guest Service Agent

    3 days ago

    Melbourne, Victoria, Australia Ihg Hotels & Resorts Part time

    OverviewJoin to apply for theGuest Service Agent - Part timerole atIHG Hotels & ResortsFirst impressions count. To get our guests' memorable experiences off to an unforgettable start, we're looking for a Guest Service Agent who can make transactions seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at...

  • Guest Service Agent

    6 days ago

    Melbourne, Victoria, Australia IHG Hotels & Resorts Full time

    OverviewGuest Service Agent | Full Time | Crowne Plaza MelbourneJoin to apply for the Guest Service Agent role at IHG Hotels & Resorts.About UsCrowne Plaza Melbourne is the perfect destination for your next staycation, family holiday, or romantic escape. The hotel offers central accommodation near Melbourne CBD on the Yarra River, close to the South Wharf...

  • Guest Service Agent

    6 days ago

    Melbourne, Victoria, Australia IHG Hotels & Resorts Full time

    OverviewGuest Service Agent | Full Time | Crowne Plaza MelbourneJoin to apply for the Guest Service Agent role at IHG Hotels & Resorts.About UsCrowne Plaza Melbourne is the perfect destination for your next staycation, family holiday, or romantic escape. The hotel offers central accommodation near Melbourne CBD on the Yarra River, close to the South Wharf...

  • Guest Services Agent

    2 weeks ago

    Melbourne, Victoria, Australia Song Properties Full time

    1 year ago Be among the first 25 applicantsThe opportunityWe have an exciting opportunity for a versatile and talented Guest Services Agent to join the Arise Hotels & Apartments Teams. We are looking for an experienced and professional hotelier who has had previous experience working in Hotels & Resorts.The opportunityWe have an exciting opportunity for a...

  • Guest Services Agent

    2 weeks ago

    Melbourne, Victoria, Australia Song Properties Full time

    1 year ago Be among the first 25 applicantsThe opportunityWe have an exciting opportunity for a versatile and talented Guest Services Agent to join the Arise Hotels & Apartments Teams. We are looking for an experienced and professional hotelier who has had previous experience working in Hotels & Resorts.The opportunityWe have an exciting opportunity for a...

  • Guest Service Agent

    5 days ago

    Melbourne, Victoria, Australia Hotel Grand Chancellor Melbourne Full time

    Hotel Grand Chancellor Melbourne is a busy boutique style upscale hotel of 160 rooms with a dedicated conference floor boasting 5 conference rooms in the Melbourne CBD. Our team members are dedicated and passionate and we have an exciting opportunity for a full time Guest Service Agent to join our team.Reporting to the Front Office Duty Managers, the Guest...

  • Guest Service Agent

    1 week ago

    Melbourne, Victoria, Australia Regional Accommodation Group Full time $60,000 - $80,000 per year

    About the role We are seeking a friendly and professional Guest Services Agent to join our team at The Sebel Melbourne Kew. As a Guest Services Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is pleasant and memorable. This is a Casual position with full time hours based in the heart of...