Customer Support Agent

1 week ago

Sydney, Australia Stampin' Up! Full time

**Customer Support Agent** **Stampin' Up** in **Sydney, NSW** is actively seeking a **full-time Customer Support Agent** to resolve issues for our direct sellers. Do you have the desire to work with a company that values and respects you? If yes, read on **ABOUT STAMPIN' UP** Since 1988 we have provided high-quality papercraft products and a direct-sales opportunity for our demonstrators, customers, and employees, aka "the Stampin' Up" family. We have expanded our market throughout the United States, Canada, Australia, New Zealand, Germany, France, the United Kingdom, Austria, and the Netherlands. Our main mission is to make a positive difference in the lives of others by providing products to support our customer's paper crafting interests, a creative break from life's day-to-day challenges, new friends, a supportive community, and an opportunity to make extra money. We are well known for our company culture, which is defined by our core values: "We care about people first, we act with courage, we better our best, and we own it." We care about our employees and provide **awesome benefits** and a **work-life balance**. **WHAT MAKES OUR CONTACT CENTER AWESOME?** We have_ no cold calling, no sales metrics, and NO work on the weekends_ That gives you the freedom to focus on what matters most; customer service and a great work/life balance Simple as that **A DAY IN THE LIFE OF A CUSTOMER SUPPORT AGENT** **CUSTOMER SUPPORT AGENT QUALIFICATIONS** - High school diploma or equivalent - Technologically proficient (computers, software, phone systems) - Great customer service and phone skills Customer service or call center experience is preferred. Are you service-oriented? Do you have exceptional verbal and written communication skills? Are you friendly and professional? If yes, we want to meet you **CUSTOMER SUPPORT AGENT WORK SCHEDULE** Our call center is not a typical call center and we are **closed on weekends and public holidays** You work **7.5** hours per day between 8 am and 5:30 pm including a 1 hour lunch, Monday - Friday**. **ARE YOU READY TO JOIN OUR TEAM?

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